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Windows 7 Build 7601 This copy of Windows is not genuine

Question
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Hi,
This is happening on my work computer.
I didn't have this problem initially. It all started when my copy of Microsoft Office Professional Plus 2010 showed "it cannot verify the license for this product" errors even though it had been working fine all along.
So I uninstalled it and installed a genuine copy of Microsoft Office Home and Business 2010 that we have. Unfortunately, it gave me "operating system not configured run application" errors. I couldn't even go into the Control Panel to uninstall it. I then found this https://support.microsoft.com/en-us/mats/program_install_and_uninstall and managed to get into Control Panel to uninstall.
However, upon uninstalling, I now have a new problem, which is the "Windows 7 Build 7601 This copy of Windows is not genuine" at the bottom right of my screen. My wallpaper remains as is without turning black, like some people's posts that I've read.
I've been searching for solutions, but none seem similar to mine.
I ran the MGA Diagnostic Tool and these are the results.
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc= Windows Product ID: 00426-OEM-8992662-00173 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.k01 ID: {F2C80BBC-6EDA-421E-9A7C-5355B724AAC0}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.150525-0603 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: N/A, hr=0x80070002 Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F2C80BBC-6EDA-421E-9A7C-5355B724AAC0}</UGUID><Version>1.9.0027.0</Version>
<OS>6.1.7601.2.00010100.1.0.k01</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID>
<PIDType>2</PIDType><SID>S-1-5-21-2433181043-2974688547-2806900764</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer>
<Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version>
<SMBIOSVersion major="2" minor="7"/><Date>20130909000000.000000+000</Date></BIOS><HWID>01280B00018400F4</HWID><UserLCID>4809</UserLCID>
<SystemLCID>0412</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid>
<name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData>
<Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600173-02-1042-7601.0000-3572013 Installation ID: 015493439742721614025600999151752075344676640686118041 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: VKM6G License Status: Notification Notification Reason: 0xC004F058. Remaining Windows rearm count: 4 Trusted time: 22/6/2015 11:19:52 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:20:2015 16:08 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAAAAgABAAEAAAACAAAAAgABAAEA6GEmUcIbyoH2fLxQ0LB6OQDMWhfI9g== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no Windows marker Windows marker version: N/A OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I FPDT ALASKA A M I SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist AAFT ALASKA OEMAAFT SSDT PmRef Cpu0Ist SLIC _ASUS_ NotebookI would appreciate any help, thanks in advance!
- Edited by zynixis Monday, June 22, 2015 3:31 AM
Monday, June 22, 2015 3:23 AM
Answers
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This looks very like a counterfeit installation to me.
1) The motherboard appears to be a retail one
2) there is an ASUS SLIC table showing in the BIOS
3) The installed Product Key is from an ASUS machine
4) The BIOS date (09/13) is such that it's very unlikely, even if it was a legit ASUS notebook, that the machine would have shipped with Windows 7 Ultimate installed.
The likelihood is that there is a hacker's Activation Exploit installed in order to circumvent Activation and validation requirements, and that this broke down when you fixed the Office install problems.
Is there a COA Sticker on the case? If so, please give the EXACT wording of the two lines at the top - DO NOT post the Key!
If there is no COA sticker, then the install is definitely counterfeit.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, June 27, 2015 6:32 AM
- Marked as answer by Noel D PatonModerator Sunday, July 5, 2015 7:54 AM
Monday, June 22, 2015 2:46 PMModerator
All replies
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This looks very like a counterfeit installation to me.
1) The motherboard appears to be a retail one
2) there is an ASUS SLIC table showing in the BIOS
3) The installed Product Key is from an ASUS machine
4) The BIOS date (09/13) is such that it's very unlikely, even if it was a legit ASUS notebook, that the machine would have shipped with Windows 7 Ultimate installed.
The likelihood is that there is a hacker's Activation Exploit installed in order to circumvent Activation and validation requirements, and that this broke down when you fixed the Office install problems.
Is there a COA Sticker on the case? If so, please give the EXACT wording of the two lines at the top - DO NOT post the Key!
If there is no COA sticker, then the install is definitely counterfeit.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, June 27, 2015 6:32 AM
- Marked as answer by Noel D PatonModerator Sunday, July 5, 2015 7:54 AM
Monday, June 22, 2015 2:46 PMModerator -
The installed copy of Windows 7 Ultimate edition is indeed counterfeit. Since you said this is a work PC, talk to your IT administrator and let them know you need a genuine edition of Windows 7 Professional installed. This will require a reformat of the hard drive.
Carey Frisch
Tuesday, June 23, 2015 2:34 AMModerator