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Windows 7 Build 7601 This copy of Windows is not genuine RRS feed

  • Question

  • Hi,

    This is happening on my work computer.

    I didn't have this problem initially. It all started when my copy of Microsoft Office Professional Plus 2010 showed "it cannot verify the license for this product" errors even though it had been working fine all along.

    So I uninstalled it and installed a genuine copy of Microsoft Office Home and Business 2010 that we have. Unfortunately, it gave me "operating system not configured run application" errors. I couldn't even go into the Control Panel to uninstall it. I then found this https://support.microsoft.com/en-us/mats/program_install_and_uninstall and managed to get into Control Panel to uninstall.

    However, upon uninstalling, I now have a new problem, which is the "Windows 7 Build 7601 This copy of Windows is not genuine" at the bottom right of my screen. My wallpaper remains as is without turning black, like some people's posts that I've read.

    I've been searching for solutions, but none seem similar to mine.

    I ran the MGA Diagnostic Tool and these are the results.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
    Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
    Windows Product ID: 00426-OEM-8992662-00173
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.k01
    ID: {F2C80BBC-6EDA-421E-9A7C-5355B724AAC0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.150525-0603
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F2C80BBC-6EDA-421E-9A7C-5355B724AAC0}</UGUID><Version>1.9.0027.0</Version>
    <OS>6.1.7601.2.00010100.1.0.k01</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID>
    <PIDType>2</PIDType><SID>S-1-5-21-2433181043-2974688547-2806900764</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer>
    <Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version>
    <SMBIOSVersion major="2" minor="7"/><Date>20130909000000.000000+000</Date></BIOS><HWID>01280B00018400F4</HWID><UserLCID>4809</UserLCID>
    <SystemLCID>0412</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid>
    <name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData>
    <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600173-02-1042-7601.0000-3572013 Installation ID: 015493439742721614025600999151752075344676640686118041 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: VKM6G License Status: Notification Notification Reason: 0xC004F058. Remaining Windows rearm count: 4 Trusted time: 22/6/2015 11:19:52 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:20:2015 16:08 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAAAAgABAAEAAAACAAAAAgABAAEA6GEmUcIbyoH2fLxQ0LB6OQDMWhfI9g== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no Windows marker Windows marker version: N/A OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I FPDT ALASKA A M I SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist AAFT ALASKA OEMAAFT SSDT PmRef Cpu0Ist SLIC _ASUS_ Notebook

    I would appreciate any help, thanks in advance!


    • Edited by zynixis Monday, June 22, 2015 3:31 AM
    Monday, June 22, 2015 3:23 AM

Answers

  • This looks very like a counterfeit installation to me.

    1) The motherboard appears to be a retail one

    2) there is an ASUS  SLIC table showing in the BIOS

    3) The installed Product Key is from an ASUS machine

    4) The BIOS date (09/13) is such that it's very unlikely, even if it was a legit ASUS notebook, that the machine would have shipped with Windows 7 Ultimate installed.

    The likelihood is that there is a hacker's Activation Exploit installed in order to circumvent Activation and validation requirements, and that this broke down when you fixed the Office install problems.

    Is there a COA Sticker on the case? If so, please give the EXACT wording of the two lines at the top - DO NOT post the Key!

    If there is no COA sticker, then the install is definitely counterfeit.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, June 22, 2015 2:46 PM
    Moderator

All replies

  • This looks very like a counterfeit installation to me.

    1) The motherboard appears to be a retail one

    2) there is an ASUS  SLIC table showing in the BIOS

    3) The installed Product Key is from an ASUS machine

    4) The BIOS date (09/13) is such that it's very unlikely, even if it was a legit ASUS notebook, that the machine would have shipped with Windows 7 Ultimate installed.

    The likelihood is that there is a hacker's Activation Exploit installed in order to circumvent Activation and validation requirements, and that this broke down when you fixed the Office install problems.

    Is there a COA Sticker on the case? If so, please give the EXACT wording of the two lines at the top - DO NOT post the Key!

    If there is no COA sticker, then the install is definitely counterfeit.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, June 22, 2015 2:46 PM
    Moderator
  • The installed copy of Windows 7 Ultimate edition is indeed counterfeit. Since you said this is a work PC, talk to your IT administrator and let them know you need a genuine edition of Windows 7 Professional installed. This will require a reformat of the hard drive.

    Carey Frisch

    Tuesday, June 23, 2015 2:34 AM
    Moderator