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Windows 7 Build 7601 The copy of windows is not Genuine RRS feed

  • Question

  • I have had my Sony VAIO for about one year and the "Windows 7 Build 7601 The copy of windows is not genuine" has recently started popping up. My system also take a very long time to get online. I bought my laptop with Windows 7 pre-installed and bought MS Office at Best Buy, brand new.  The message is intermittent and goes away after a few mintues.

     

    Results of the Advanced Diagnostic Tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0E0DC215-6DFE-4E4E-ACD0-7D5C86874D3B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0E0DC215-6DFE-4E4E-ACD0-7D5C86874D3B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-137611966-2381599299-1713690954</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCCW21FX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0170Y7</Version><SMBIOSVersion major="2" minor="6"/><Date>20100514000000.000000+000</Date></BIOS><HWID>DFFE3207018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800016-02-1033-7600.0000-3452009
    Installation ID: 006444235502690084652041120491830584561041830274517711
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CGKHQ
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/29/2011 2:47:22 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:29:2011 14:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAAABAAAAAgABAAEA6GF0IaTcFlMQqMBOKm++fuJqyuX2iVxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Sony        VAIO
      FACP            Sony        VAIO
      HPET            Sony        VAIO
      MCFG            Sony        VAIO
      SLIC            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO


    Please advise. Thanks!

     

     

    Sunday, May 29, 2011 6:48 PM

Answers

  • The most likely cause of your problem is a 'race condition' - particularly if it tends to occur just after boot - where the WGA system and your anti-virus are fighting each other to read system files. It's highly unpredictable, and almost impossible to troubleshoot - and generally clears itself up after a short period as the system optimises itself, and the AV definitions change.

    So long as the notification keeps going away, I doubt you have a real problem. If you try running MGADiag again while the notification is showing, you may be able to snag the actual error, but MGADiag itself has some repair routines that it runs internally, which may break the race condition and clear the problem before producing the report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 30, 2011 5:53 AM
    Moderator

All replies

  • "FrannyR" wrote in message news:8e2076d1-ebb3-498a-a82f-0892dcfa9777...

    I have had my Sony VAIO for about one year and the "Windows 7 Build 7601 The copy of windows is not genuine" has recently started popping up. My system also take a very long time to get online. I bought my laptop with Windows 7 pre-installed and bought MS Office at Best Buy, brand new.  The message is intermittent and goes away after a few mintues.

     

    Results of the Advanced Diagnostic Tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     


    There appears to be nothing wrong with your system's activation or validation status, currently - are you still seeing the non-genuine notifications?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 29, 2011 9:10 PM
    Moderator
  • Hi Noel - it comes and goes.  At the moment, no, I don't see that message (and have not rebooted since my original post). When I ran the diagnostic tool, it was there (or had gone away with minutes before running).  Would you just ignore it?  My concern was regarding viruses as I know my copy of Windows is genuine.
    Sunday, May 29, 2011 10:38 PM
  • You could try running an sfc /scannow scan & see if the the non-genuine message pops up in a few days.

    There is nothing in your report that shows up that you need to do a sfc /scannow but it would not hurt to try it.

     

    Click the Start Orb

    Type in cmd.exe into the search.

    Type the following command: sfc /scannow

    Wait for the process to finish and then reboot the system.

     

     

    Monday, May 30, 2011 2:54 AM
  • The most likely cause of your problem is a 'race condition' - particularly if it tends to occur just after boot - where the WGA system and your anti-virus are fighting each other to read system files. It's highly unpredictable, and almost impossible to troubleshoot - and generally clears itself up after a short period as the system optimises itself, and the AV definitions change.

    So long as the notification keeps going away, I doubt you have a real problem. If you try running MGADiag again while the notification is showing, you may be able to snag the actual error, but MGADiag itself has some repair routines that it runs internally, which may break the race condition and clear the problem before producing the report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 30, 2011 5:53 AM
    Moderator