Answered by:
Windows not Genuine?

Question
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Sorry for posting as part of an existing thread but I looked and looked and could not find where a new post option was for this subject.
Hi Carey,
I have the same problem. I purchased this 3 or 5 user Win 7 64 bit Ultimate with license in July 2011 and it was verified as genuine and have been using it ever since.
About 2 months back after a windows update my computer wouldn't boot and using recovery tools and requesting to insert my original Win 7 CD, I did so. Did it reinstall Windows? As it didn't state it did.
My SSD was failing I did an image copy after I got Windows working again in April, and used an image transfer to a new SSD. Could that have caused this incorrect message?)
Anyway been using this PC for 2 months with no problems and today requested to run Win verification which I did because I know I have a legitimate license, and now, after 3-4 yrs it states my Win 7 isn't legal? I ran your tool, and am pasting below as requested:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {67BFB078-CDAC-44BE-8516-68AB54551191}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170427-1518
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-
1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-
80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{67BFB078-CDAC-44BE-8516-
68AB54551191}
</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architectur
e>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662
-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3725363985-108601840-
4002554863</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>A885GM-
A2</Model></SYSTEM><BIOS><Manufacturer>American Megatrends
Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2"
minor="5"/><Date>20100811000000.000000+000</Date></BIOS><HWID>BDF93107018400F6</HWID>
<UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)
</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model><
/model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANot
ification/></MachineData><Software><Office><Result>114</Result><Products><Product
GUID="{90280409-6000-11D3-8CFE-
0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional
with
FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxy
Gic=</Hash><Pid>54185-640-0000025-
17622</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15"
Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17"
Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A"
Version="10" Result="114"/><App Id="1B" Version="10"
Result="114"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1033-7601.0000-1312017
Installation ID: 002954321093157635707460802842608456859882727212372651
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 4
Trusted time: 6/10/2017 2:40:24 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:10:2017 14:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln3QxBzFtvJi51TyEDOKVcxx6kX
+OQ5XAtA=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 081110 APIC1405
FACP 081110 FACP1405
SRAT AMD FAM_F_10
HPET 081110 OEMHPET
MCFG 081110 OEMMCFG
OEMB 081110 OEMB1405
EWMI 081110 OEMB1405
SSDT A M I POWERNOW
SLIC ACRSYS ACRPRDCT
Thank you for your help.
Bob
- Edited by magicbob53 Sunday, June 11, 2017 4:39 PM
- Split by Noel D PatonModerator Monday, June 12, 2017 3:59 PM Thread hijack
Saturday, June 10, 2017 6:44 PM
Answers
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(I split out your question for you)
The installation is based on an OEMSLP Product Key - which is ONLY valid when used with the manufacturer's Recovery media on a machine that shipped with Windows 7 pre-installed.
This machine is based on a retail ECS motherboard, and cannot support such a Key.
Do you have the original packaging for your copy of Windows?
Does the Product Key on the package agree with what you can see of it in the report?
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, June 17, 2017 11:39 AM
- Marked as answer by Carey FrischMVP, Moderator Sunday, June 25, 2017 6:49 PM
Monday, June 12, 2017 4:03 PMModerator
All replies
-
(I split out your question for you)
The installation is based on an OEMSLP Product Key - which is ONLY valid when used with the manufacturer's Recovery media on a machine that shipped with Windows 7 pre-installed.
This machine is based on a retail ECS motherboard, and cannot support such a Key.
Do you have the original packaging for your copy of Windows?
Does the Product Key on the package agree with what you can see of it in the report?
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Saturday, June 17, 2017 11:39 AM
- Marked as answer by Carey FrischMVP, Moderator Sunday, June 25, 2017 6:49 PM
Monday, June 12, 2017 4:03 PMModerator -
Hi Noel,
Thank you for your help.
This is a legitimate windows 7 - when googling this issue, I finally saw one that made sense - a move to new hardware.
My SSD was failing I did an image copy after I got Windows working again about 6 weeks back and used an image transfer to a new SSD. I called MS and they advised that caused this incorrect message and got me working again.
Regards,
Bob
Monday, June 12, 2017 4:57 PM -
Changing the hard drive does not cause the errors seen in your report.
Changing the motherboard does - and MS doesn't usually allow re-activation on new motherboards for this license type
Your installation of Office is definitely counterfeit.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Tuesday, June 13, 2017 12:13 PMModerator