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Invalid product key for microsoft office 2010 activation of pre-installed windows 7 RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {C19AE69C-6946-4B51-B75C-8A8E706F3748}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C19AE69C-6946-4B51-B75C-8A8E706F3748}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2693575828-2141861156-3225981775</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K42Jr</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>504</Version><SMBIOSVersion major="2" minor="6"/><Date>20100902000000.000000+000</Date></BIOS><HWID>A8BB3607018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 097303935112846734359136099893631572914680712256618666
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 5/12/2010 3:10:12 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAonYO3nKaACkAS6A6Yj3gSMjSHIh00XZW

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC _ASUS_ _ASUS_
      FACP _ASUS_ _ASUS_
      HPET _ASUS_ _ASUS_
      MCFG _ASUS_ _ASUS_
      ECDT _ASUS_ _ASUS_
      SSDT PmRef Nvga
      SLIC _ASUS_ Notebook
      SSDT PmRef Nvga
      DMAR INTEL CP_FIELD

    First, of all please forgive me if there are other similar post out there. If there is please let me know.

    I've recently bought a brand new ASUS laptop a week ago and only now I'm trying to activate the microsoft office with the given product key at the bottom of my laptop. However, it says invalid product key and because of this I'm weary whether my windows 7 and my microsoft office 2010 are genuine or not. Right now, I'm abroad so I don't know who to seek for, should it be the retailer of the laptop or the microsoft support? please also explain what the diagnostic results tell as I don't really know what all the codes meant.

    Please help me to enlighten my doubts on this matter and let me know what I should do. Your help is very much appreciated. Thank you in advanced.

    Sunday, December 5, 2010 7:51 AM

Answers

  • Diagnostic Report (1.9.0027.0):
     

     
    First, of all please forgive me if there are other similar post out there. If there is please let me know.

    I've recently bought a brand new ASUS laptop a week ago and only now I'm trying to activate the microsoft office with the given product key at the bottom of my laptop. However, it says invalid product key and because of this I'm weary whether my windows 7 and my microsoft office 2010 are genuine or not. Right now, I'm abroad so I don't know who to seek for, should it be the retailer of the laptop or the microsoft support? please also explain what the diagnostic results tell as I don't really know what all the codes meant.

    Please help me to enlighten my doubts on this matter and let me know what I should do. Your help is very much appreciated. Thank you in advanced.

    The Key on the bottom of your laptop is for Windows - not Office. If you purchased a full Office installation, you would have paid extra for it, and would have the media and Product Key in a different place. The installation of Office on most machines is a Trial one - and requires activation after a period of time, or number of uses. To be able to activate the trial you must purchase the license either from MS, or from a reputable dealer.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 9:08 PM
    Sunday, December 5, 2010 3:05 PM