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RDP issue RRS feed

  • Question

  • Hello All,

    RDP is not possible but ip is pinging in citrix. In vcenter, we are able to take rdp. rebooted the server as well. But still server is not reachable.

    Wednesday, September 25, 2019 2:24 AM

All replies

  • Hi,

    What is the detail error message of failed RDP? 

    Have you configured RDS, or, only enabling remote desktop locally via system settings?

    Please using Telnet to test RDP Port 3389 Functionality if default port configuration has not been changed:
    https://support.microsoft.com/en-sg/help/187628/using-telnet-to-test-port-3389-functionality

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 26, 2019 6:42 AM
    Moderator
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang 

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, September 30, 2019 1:25 AM
    Moderator
  • Hi,

    Is there any update?

    Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, October 2, 2019 2:59 AM
    Moderator