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OFFICE 2007 PRO - INVALID

Question
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i had to install a new hard drive, so i reinstalled my new copy of 2007 pro, and since then it has come up with invalid when i know it is a genuine copy cos i bought it from microsoft direct.
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A
Windows Product Key: *****-*****-K39F7-4DCP4-VTD3B
Windows Product Key Hash: G5u4Jcx1VbgLqcJaq89Qjy4TmjY=
Windows Product ID: 76487-OEM-2263062-15832
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {402501A8-46E3-4D6F-9BA3-850B620770C0}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{402501A8-46E3-4D6F-9BA3-850B620770C0}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VTD3B</PKey><PID>76487-OEM-2263062-15832</PID><PIDType>3</PIDType><SID>S-1-5-21-2000478354-1757981266-1801674531</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M52L-S3P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20081231000000.000000+000</Date></BIOS><HWID>2BA3327701848078</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>3669B0729263586</Val><Hash>ycufo5LQgwN3eZgNU4+Zfz2HAU8=</Hash><Pid>89409-707-2777577-65757</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13A70:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13A70:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13A70:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/AFriday, October 16, 2009 10:07 PM
Answers
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Hello MATTJ37,
Here is a snippet of your mgadiag report:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1
Right now your computer has a Volume Licensing installation of Office 2007 Professional Plus, and that installation was done with an Invalid Volume Licensing Key (VLK). An Invalid product key means that the key was made with a pirating program known as a Key Generator and was never issued by Microsoft.
Office 2007 Pro Plus is a Volume Licensing only edition of Office 2007, should never be sold as a consumer product, and is quite often marketed by software pirates as the consumer license for Office 2007 Professional.
I would encourage you to contact the seller of this software to demand that you receive the full retail license for Office 2007 Professional that you paid for, or a full refund. You can also view the Office Genuine Offer FAQ to see if you qualify for the discounted or complimentary replacement of your nongenuine Office: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC
You said that you purchased Office directly from Microsoft. That certainly is possible, but I can assure you that you did not purchase this currently installed copy of Office directly from Microsoft, since they do not sell Volume Licensing software to individual consumers.
One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine. This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs. You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity, to put back the genuine installation of Office you may have already had on the computer.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Carey FrischMVP Saturday, October 17, 2009 2:44 AM
Saturday, October 17, 2009 12:26 AM