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What is this of new Product Key...??? RRS feed

  • Question

  • Since the last 5 months I have been forced to
    Reinstall windows XP 2 times and for that
    I had to format the hard drive,

    The problems allways came with the install
    of Service pack 3 that on both ocasions
    broke my system...


    Now cause of this Service pack I had to reinstall the XP pro.
    again for the 3th. time but this time no SP3 install anymore...

    Now it comes the fun stuff... ( and I am not laughting)

    Your windows registration says that my product was
    registrated with my key to many times????


    What in Gods name is this....?


    Ofcorse its the same Key I have bought the XP Pro with it !

    Is this the advantage of buying original stuff here to you guys ?

    Now this meens I have to buy another key for product that
    your updates broke in first place???

    What shal I do....
    Tuesday, March 3, 2009 1:53 AM

Answers

  • Hello JCWolf,


    Did you follow the guidance which Dan posted yesterday? Did this work?  Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

     

    1.      Ensure you log onto the computer experiencing the issue with “Administrator” rights.

    2.      Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Windows” option.

     

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

    If you could also please follow the steps outlined below, the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Windows.

    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Step 2 is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,


    Stephen Holm
    • Marked as answer by Stephen Holm Saturday, March 7, 2009 1:15 AM
    Thursday, March 5, 2009 12:00 AM

All replies

  • Hey there,

    is there any support in this forum or
    is it just for show off???


    I must say that This problem is geting me
    really confused and I always supported
    your products untill this damn second
    Windows key demand,,,,


    This is not right...

    More your XP support is ending next here as I know,
    and I am not paying again a second Key for a service or product
    that I have already payed and that was broken cause your
    updates and SP3 is not realy fixing but unfixing the
    very stable XP windows system....

    unless this is a marketing action from you guys to prepare
    people to buy the upcoming new system ....


    so please someone can say something here or not????
    Tuesday, March 3, 2009 9:58 AM
  • JCWolf,

    Please rerun the Windows XP Product Activation Wizard.

    This time, instead of doing the online activation, please choose the option to do Activate your Windows by telephone.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, March 4, 2009 4:43 AM
  • Hello JCWolf,


    Did you follow the guidance which Dan posted yesterday? Did this work?  Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

     

    1.      Ensure you log onto the computer experiencing the issue with “Administrator” rights.

    2.      Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Windows” option.

     

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

    If you could also please follow the steps outlined below, the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Windows.

    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Step 2 is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,


    Stephen Holm
    • Marked as answer by Stephen Holm Saturday, March 7, 2009 1:15 AM
    Thursday, March 5, 2009 12:00 AM