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Invalid License? Help RRS feed

  • Question

  • Hey guys.

    Everytime that I log into Windows, I am getting an error message saying: "An unauthorized change was made to Windows. You will no longer receive notifications, including those about your license or activation. Use the link below to find out how to fix your system."

    I am running Vista Ultimate on my Mac with Boot Camp. Thanks for your help!


    Here's my diagnostic report:


    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d301
    Cached Validation Code: N/A, hr = 0xc004d301
    Windows Product Key: *****-*****-TG6Y7-BY9F6-D3234
    Windows Product Key Hash: fK27aPCGAMZnuujna89xXmfyM6U=
    Windows Product ID: 89580-449-1741393-71786
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {988C977D-D588-4218-B9B5-6F72ADFA7CCF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error: T:20080601205539706-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{988C977D-D588-4218-B9B5-6F72ADFA7CCF}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-D3234</PKey><PID>89580-449-1741393-71786</PID><PIDType>5</PIDType><SID>S-1-5-21-2656473262-3163205434-1849279111</SID><SYSTEM><Manufacturer>PRLS__</Manufacturer><Model>PRLSACPI</Model></SYSTEM><BIOS/><HWID>B1313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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


    Monday, June 2, 2008 4:06 AM

Answers

  •  

    Hello loyalty4life,

     

      The error code 0xc004d301 indicates that Vista is suffering from a Trusted Store tamper. This type of Tamper is usually caused by a Driver that is not fully compatible with Vista.  My suggestion is to confirm all the Drivers arethe most up-to-date.

     

      Unfortunately, Boot Camp (http://www.apple.com/macosx/bootcamp/) and/or parallels (http://www.parallels.com/en/products/desktop/). are not supported by Microsoft to host any Microsoft OS.

     

    From the Support Doc 897615 (http://support.microsoft.com/kb/897615/en-us):

    Support policy for Microsoft software running in non-Microsoft hardware virtualization software

    Microsoft does not test or support Microsoft software running in conjunction with non-Microsoft hardware virtualization software.  For Microsoft customers who do not have a Premier-level support agreement, Microsoft will require the issue to be reproduced independently from the non-Microsoft hardware virtualization software. Where the issue is confirmed to be unrelated to the non-Microsoft hardware virtualization software, Microsoft will support its software in a manner that is consistent with support provided when that software is not running in conjunction with non-Microsoft hardware virtualization software.
     

     

      Although it is not supported by Microsoft, I do see that people have successfully done what you are attempting to do. My suggestion would be to follow the above Boot Camp or Parallels links and see if there are any support infomation available as well as search the internet for How Tos.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Wednesday, June 4, 2008 10:57 PM

All replies

  • I also get another error message:

    "You may be a victim of software counterfeiting.

    To use all Microsoft Windows features, such as all updates from Windows Update; get the latest updates; and receive product support, your copy of Microsoft Windows must be validated as genuine."
    Monday, June 2, 2008 4:12 AM
  • Can anyone please help me? Thanks.
    Wednesday, June 4, 2008 5:40 AM
  •  

    Hello loyalty4life,

     

      The error code 0xc004d301 indicates that Vista is suffering from a Trusted Store tamper. This type of Tamper is usually caused by a Driver that is not fully compatible with Vista.  My suggestion is to confirm all the Drivers arethe most up-to-date.

     

      Unfortunately, Boot Camp (http://www.apple.com/macosx/bootcamp/) and/or parallels (http://www.parallels.com/en/products/desktop/). are not supported by Microsoft to host any Microsoft OS.

     

    From the Support Doc 897615 (http://support.microsoft.com/kb/897615/en-us):

    Support policy for Microsoft software running in non-Microsoft hardware virtualization software

    Microsoft does not test or support Microsoft software running in conjunction with non-Microsoft hardware virtualization software.  For Microsoft customers who do not have a Premier-level support agreement, Microsoft will require the issue to be reproduced independently from the non-Microsoft hardware virtualization software. Where the issue is confirmed to be unrelated to the non-Microsoft hardware virtualization software, Microsoft will support its software in a manner that is consistent with support provided when that software is not running in conjunction with non-Microsoft hardware virtualization software.
     

     

      Although it is not supported by Microsoft, I do see that people have successfully done what you are attempting to do. My suggestion would be to follow the above Boot Camp or Parallels links and see if there are any support infomation available as well as search the internet for How Tos.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Wednesday, June 4, 2008 10:57 PM