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Urgent please!! This Copy of Windows is not genuine! RRS feed

  • Question

  • in the bottom right corner of my desk top I see windows 7 build 7601 this copy of windows is not genuine! please help me to solve this issue!

    Here is the report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F63C8E6D-84F3-49CA-B341-97EA660242F1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Word 2007 - 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Joo\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F63C8E6D-84F3-49CA-B341-97EA660242F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3131652106-2416584442-995646429</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC     </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="6"/><Date>20110214000000.000000+000</Date></BIOS><HWID>7A843307018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>55A39B2AC03BD86</Val><Hash>u+u4uLijTg18svHcztt0SJv6tjM=</Hash><Pid>89409-707-0157384-65425</Pid><PidType>14</PidType></Product><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>BCD72299F752D86</Val><Hash>068lO0ay6rs9LAvgHDhjVT63wL4=</Hash><Pid>89407-707-6552566-63585</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1042-7601.0000-1682012
    Installation ID: 016461290466615882907965838964909741921146568912369992
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 2
    Trusted time: 7/17/2012 8:29:46 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:28:2012 14:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAEAAQABAAAABAABAAEA6GHcB1UM5CVKvFJHtOeN7w61MGgiu/H6hktcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HP     SLIC-MPC
      FACP HP     SLIC-MPC
      HPET HP     SLIC-MPC
      BOOT HP     SLIC-MPC
      MCFG HP     SLIC-MPC
      ASF! HP     SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      ASPT HP     SLIC-MPC
      SSDT TrmRef PtidDevc

    thank you!!

    Wednesday, July 18, 2012 12:31 AM

Answers

All replies

    • You can reactivate your Windows 7 installation by performing the following:

    1. Click on the Start button and in the Start Search box type in: slui.exe 3 and click on the icon that appears.

    2. Type in your Windows 7 Home Premium 25-character product key that is affixed to your HP computer.

    3. Follow the instructions for phone activation (no charge).


    Carey Frisch

    Wednesday, July 18, 2012 1:24 AM
    Moderator
  • How do i find my 25 character product key...? I don't have windows package to look up or the confirmation e-mail. How can i find it on my computer?
    Wednesday, July 18, 2012 5:11 AM
  • The 25-character Windows 7 product key is printed on the label affixed to the bottom of your HP Pavilion dm4 Notebook PC or inside the battery/hard drive compartment.

    Please see: Microsoft Windows Product Activation


    Carey Frisch

    Wednesday, July 18, 2012 6:15 AM
    Moderator
  • 2. Type in your Windows 7 Home Premium 25-character product key that is affixed to your HP computer.

    To where?

    Wednesday, July 18, 2012 6:24 AM
  • Please open a no-charge support incident: Microsoft WGA Support.

    Carey Frisch

    Wednesday, July 18, 2012 6:27 AM
    Moderator