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ISA 2006-CRM Reports problem

Question
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Hi, we successfully upgrade CRM 3.0 to CRM 4.0. The migration was without any
problems, everything is working fine. We configured IFD and we published CRM
4.0 through ISA 2006, CRM Web Access and MS Outlook CRM client is working but
we have problems with CRM Reports.
I received the error: Error Code: 500 Internal Server Error. The request
was rejected by the HTTP filter. (12217). I read on MS Support Site that I
have to uncheck “Verify normalization” and “Block high bit characters” on
HTTPS listener on the Web published Rule o ISA Server. I did that but now
I’m receiving another error when I try to start some report from CRM either
from CRM Web access or MS Outlook from the Internet. This error doesn’t have
some number, just says that for this error I have to contact MS Support or
CRM community.
I installed SRSS Connector on the CRM Server (CRM and SQL 2005 are on the
same physical server) to try to resolve the problem but still I receive the
same error.
Some idea how to resolve the problem?
ThanksTom
Thursday, August 28, 2008 3:15 PM
Answers
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I would run the diag tool and re-create the error to see if you can obtain more information. Also, turn Dev Errors on.
- Proposed as answer by Donna EdwardsMVP Tuesday, June 2, 2009 9:35 PM
- Marked as answer by Curt Spanburgh MVP ModeratorMVP, Moderator Tuesday, October 4, 2011 1:43 PM
Thursday, August 28, 2008 8:27 PM
All replies
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Are you able to open the reports directly from the SQL Report Server?Thursday, August 28, 2008 7:08 PM
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Hi Donna,
From internal network CRM reports work fine (I can open the reports from CRM, SQL srv, ISA Srv). But when I try from Internet I receive the error mesege. I have configured Web HTTPS publishing rule on ISA server, IFD is configured with HTTPS domain.com for external network and HTTP server:5555 for the internal network. I have one certificate with the domain.name on ISA server and second cert is on CRM server with "server.domain.local" name.
I did the same like in http://blogs.technet.com/isablog/archive/2008/07/23/publishing-microsoft-crm-4-0-through-isa-server-2006.aspx but still I'm receiving the same error.
Thursday, August 28, 2008 7:56 PM -
I would run the diag tool and re-create the error to see if you can obtain more information. Also, turn Dev Errors on.
- Proposed as answer by Donna EdwardsMVP Tuesday, June 2, 2009 9:35 PM
- Marked as answer by Curt Spanburgh MVP ModeratorMVP, Moderator Tuesday, October 4, 2011 1:43 PM
Thursday, August 28, 2008 8:27 PM -
Thanks Dona, I'll try with this first. I'll let you know for the results.Thursday, August 28, 2008 9:11 PM