I've been using this copy of Windows 7 Enterprise at work and all that sudden it failed to do update on KB2901112 then it starts to complain not running genuine Windows!
Then I looked up a thread in this forum pointing to the following MS activation site:
"http://www.microsoft.com/genuine/validate/DownloadValidationSupport.aspx?displaylang=en"
but it failed half-way in the "Update Installation" process with the message(0x80070002):
Hope someone could shed some light on this problem please.
Thank you.
-brian.t
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85618
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {6F1B9D90-C2CA-4E9C-B700-B531733CBC8A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Public\MozillaFirefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F1B9D90-C2CA-4E9C-B700-B531733CBC8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85618</PID><PIDType>1</PIDType><SID>S-1-5-21-1520537892-1398304305-1270642562</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>OptiPlex 990</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>79813D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China
Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-0502014
Installation ID: 010794678700884562215291848350495791000055407785312482
Partial Product Key: HVTHH
License Status: Licensed
Volume activation expiration: 257760 minute(s) (179 day(s))
Remaining Windows rearm count: 1
Trusted time: 2/20/2014 9:55:45 AM
Key Management Service client information
Client Machine ID (CMID): 554f3c6b-ada3-437f-b0e9-b5f5d89a5a30
Registered KMS machine name: kms.itsc.cuhk.edu.hk:1688
KMS machine extended PID: 55041-00168-314-161500-03-1033-7601.0000-3332012
Activation interval: 120 minutes
Renewal interval: 10080 minutes
KMS host caching is enabled
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000004
Event Time Stamp: 2:14:2014 22:41
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\npwatweb.dll
HWID Data-->
HWID Hash Current: OAAAAAIAAgABAAEAAQACAAAABAABAAEAHKIw8gZRFT986dLVeOeqkXf2Yj1ydfg5HlZyir5BLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL CBX3
FACP DELL CBX3
HPET A M I PCHHPET
BOOT DELL CBX3
MCFG DELL SNDYBRDG
TCPA
SSDT DELLTP TPM
SSDT DELLTP TPM
SSDT DELLTP TPM
DMAR INTEL SNB
SLIC DELL CBX3
