Onecare Uninstall/Install BIG PROBLEM RRS feed

  • Question

  • Alright i'm confused, my brothers laptop is the hub pc and already has 2 other computers assigned to it, both of which now no longer exist due to past re installs and the 2 other computers using a different name, It will not let the hub pc remove the onecare as the computers no longer exist, is there any way i could remove them or change my computer name so the same as the old one as it is now different.

    Any help much appreciated
    Thursday, August 7, 2008 9:48 PM


  • On your brother's PC, remove the "ghost" entries by clicking details and remove this PC. If you encounter an error when doing this, it is not because they no longer exist, but another problem. Note that you must be connected to the Internet when removing a PC from the hub. 

    If this does not resolve the problem, please contact support:

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2




    (moved this post to the multi-PC management topic folder)

    Friday, August 8, 2008 1:44 PM