I need help to verify Windows 7 is genuine RRS feed

  • Question

  • This copy of Windows 7 was purchased at the Microsoft Company Store by 030915772A in March 2011Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-GXJ2D-4KMVX-TGTFF
    Windows Product Key Hash: 6ntL46Txdnniooe/V+A8YPeiB+Y=
    Windows Product ID: 00426-292-9409283-85225
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {B11E3370-4BAD-4113-B44A-8F06417BBD7F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B11E3370-4BAD-4113-B44A-8F06417BBD7F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TGTFF</PKey><PID>00426-292-9409283-85225</PID><PIDType>5</PIDType><SID>S-1-5-21-633284461-1612369698-3178004826</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100121000000.000000+000</Date></BIOS><HWID>53E83507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1AB3759EC8E3712</Val><Hash>n3Oxn00a1W1LpKDUeb8+89c0MnQ=</Hash><Pid>81607-905-9323013-64924</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-940928-00-1033-7601.0000-0102013
    Installation ID: 002896992585979212126993133580612966848864897961664884
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TGTFF
    License Status: Unlicensed
    Remaining Windows rearm count: 4
    Trusted time: 5/16/2013 12:14:01 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A8
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:15:2013 21:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            012110        APIC0821
      FACP            012110        FACP0821
      HPET            012110        OEMHPET
      MCFG            012110        OEMMCFG
      OEMB            012110        OEMB0821
      GSCI            012110        GMCHSCI
      SSDT            DpgPmm        CpuPm

    Thursday, May 16, 2013 7:26 PM


  • glad you got it fixed.
    • Marked as answer by BWoods8 Saturday, May 18, 2013 4:09 AM
    Friday, May 17, 2013 5:19 PM

All replies

  • see if phone activation will work:

    How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your issue clearly to the support person.

    Friday, May 17, 2013 11:15 AM
  • I tried this but I do not have the Slui.exe 4 in my system
    Friday, May 17, 2013 3:45 PM
  • ok let's try recreating the licensing store (probably should have tried this first)

    Recreate the Licensing Store

        1) Click Start button.

        2) Type: CMD.exe into the 'Search programs and files' field

        3) Right-Click on CMD.exe and select Run as Administrator

        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)

        Note: the Software Protection service may not be running, this is ok.

        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

        6) Type: rename tokens.dat tokens.bar

        7) Type: cd %windir%\system32

        8) Type: net start sppsvc

        9) Type: slui.exe

        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.


    Reboot, then run MGADiag again, and post the report

    Friday, May 17, 2013 4:38 PM
  • Well - I called customer support this morning and they assigned me a case number and transferred me to technical support and after about an hour of trying different product codes (they took control of my computer) finally got this resolved

    The number I called was 1-800-936-5700

    Thanks for you help!

    Friday, May 17, 2013 5:11 PM
  • glad you got it fixed.
    • Marked as answer by BWoods8 Saturday, May 18, 2013 4:09 AM
    Friday, May 17, 2013 5:19 PM