Answered by:
I need help to verify Windows 7 is genuine

Question
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This copy of Windows 7 was purchased at the Microsoft Company Store by 030915772A in March 2011Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-GXJ2D-4KMVX-TGTFF
Windows Product Key Hash: 6ntL46Txdnniooe/V+A8YPeiB+Y=
Windows Product ID: 00426-292-9409283-85225
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B11E3370-4BAD-4113-B44A-8F06417BBD7F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B11E3370-4BAD-4113-B44A-8F06417BBD7F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TGTFF</PKey><PID>00426-292-9409283-85225</PID><PIDType>5</PIDType><SID>S-1-5-21-633284461-1612369698-3178004826</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100121000000.000000+000</Date></BIOS><HWID>53E83507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1AB3759EC8E3712</Val><Hash>n3Oxn00a1W1LpKDUeb8+89c0MnQ=</Hash><Pid>81607-905-9323013-64924</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-940928-00-1033-7601.0000-0102013
Installation ID: 002896992585979212126993133580612966848864897961664884
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TGTFF
License Status: Unlicensed
Remaining Windows rearm count: 4
Trusted time: 5/16/2013 12:14:01 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A8
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:15:2013 21:08
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAIAAQABAAEAAAABAAAAAQABAAEA6GEmUYfs5OqwncBfMA1S58ZHdlY=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 012110 APIC0821
FACP 012110 FACP0821
HPET 012110 OEMHPET
MCFG 012110 OEMMCFG
OEMB 012110 OEMB0821
GSCI 012110 GMCHSCI
SSDT DpgPmm CpuPm
Thursday, May 16, 2013 7:26 PM
Answers
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glad you got it fixed.
- Marked as answer by BWoods8 Saturday, May 18, 2013 4:09 AM
Friday, May 17, 2013 5:19 PMAnswerer
All replies
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see if phone activation will work:
How to activate Windows 7 manually (activate by phone)
1) Click Start, and in the Search box type: slui.exe 4
2) Next press the 'ENTER' key
3) Select your 'Country' from the list.
4) Choose the 'Phone Activation' option.
5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.
6) Explain your issue clearly to the support person.
- Proposed as answer by Carey FrischMVP, Moderator Saturday, May 18, 2013 1:35 AM
Friday, May 17, 2013 11:15 AMAnswerer -
I tried this but I do not have the Slui.exe 4 in my systemFriday, May 17, 2013 3:45 PM
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ok let's try recreating the licensing store (probably should have tried this first)
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Reboot, then run MGADiag again, and post the report
Friday, May 17, 2013 4:38 PMAnswerer -
Well - I called customer support this morning and they assigned me a case number and transferred me to technical support and after about an hour of trying different product codes (they took control of my computer) finally got this resolved
The number I called was 1-800-936-5700
Thanks for you help!
- Proposed as answer by Carey FrischMVP, Moderator Saturday, May 18, 2013 1:34 AM
Friday, May 17, 2013 5:11 PM -
glad you got it fixed.
- Marked as answer by BWoods8 Saturday, May 18, 2013 4:09 AM
Friday, May 17, 2013 5:19 PMAnswerer