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CRM 2011 Cases Auto Refresh

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I've just upgraded from CRM 4 to CRM 2011, the upgrade went perfect except the auto refresh code that we had in the home_cases.aspx file doesn't seem to work anylonger. Here is the code that I was using:

function window.onload()
{
HandleBackButtonIssues("cases");
window.setInterval("crmGrid.Refresh();", 30000); //this will refresh the cases grid every 30 seconds
}

What do I need to do to have auto refresh work again?

Tuesday, August 30, 2011 8:31 PM

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Hi,

Instead of adding a new line of code for body tag, you need to edit the exsisting body tag line, your code should be:

<%@ Page language="c#" Inherits="Microsoft.Crm.Web.EntityHomepage" CodeBehind="Microsoft.Crm.Application.Pages.dll" %>
< %@ Register TagPrefix="mnu" Namespace="Microsoft.Crm.Application.Menus" Assembly="Microsoft.Crm.Application.Components.Application" %>
< %@ Register TagPrefix="cnt" Namespace="Microsoft.Crm.Application.Controls" Assembly="Microsoft.Crm.Application.Components.Application" %>
< %@ Register TagPrefix="ui" Namespace="Microsoft.Crm.Application.Components.UI" Assembly="Microsoft.Crm.Application.Components.UI" %>
< %@ Register TagPrefix="loc" Namespace="Microsoft.Crm.Application.Controls.Localization" Assembly="Microsoft.Crm.Application.Components.Application" %>
< %@ Import Namespace="Microsoft.Crm.Application.Pages.Common" %>
< html>
< head>
< cnt:AppHeader runat="server" id="crmHeader"/>

<script langugae="javascript">

function BodyOnload()
{
// 112 is etc code for case entity
if ( getQueryString("etc") == 112)
{
window.setInterval('crmGrid.Refresh();', 3000);
}
}

function getQueryString(key)
{
var default_;
if (default_==null) default_="";
key = key.replace(/[\[]/,"\\\[").replace(/[\]]/,"\\\]");
var regex = new RegExp("[\\?&]"+key+"=([^&#]*)");
var qs = regex.exec(window.location.href);
if(qs == null)
return default_;
else
return qs[1];
}

</script>

< /head>

<body class="stage" onload="BodyOnload();">

< ui:EventManager runat="server" id="crmEventManager"></ui:EventManager>

<table class="stdTable" cellpadding="0" cellspacing="0">
< tr>
< td style="height:0%"><cnt:InAppContent id="crmInAppContent" runat="server"/></td>
< /tr>
< tr height="29" runat="server">
< td runat="server">

<table class="homepage_table" width="100%" cellpadding="0" cellspacing="0" runat="server">
< tr runat="server">
< td runat="server" style="padding: 0px;"><cnt:GridControlBar runat="server" id="gridControlBar"/></td>
< /tr>
< /table>

</td>
< /tr>
< tr height="25" runat="server">
< td class="homepage_menubar" runat="server"><mnu:AppGridMenuBar id="crmMenuBar" runat="server"/></td>
< /tr>
< tr>
< td id="homepageTableCell" runat="server">
< /td>
< /tr>
< /table>

</body>
< /html>
Jehanzeb Javeed

http://worldofdynamics.blogspot.com
Linked-In Profile |CodePlex Profile

If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
- Proposed as answer by Jehanzeb.Javeed Tuesday, September 6, 2011 8:38 PM
- Marked as answer by Mark-A Tuesday, September 6, 2011 8:45 PM
Tuesday, September 6, 2011 8:38 PM

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Hi,

In CRM 2011 try the following solution:

1. Go to <CRM Web>\_root directory and open file HomPage.aspx in notpad and add the following code in the head tag of the page i.e:

<head>

<cnt:AppHeader runat="server" id="crmHeader"/>

<script langugae="javascript">

function BodyOnload()
{
// 112 is etc code for case entity
if ( getQueryString("etc") == 112)
{
  window.setInterval('crmGrid.Refresh();', 3000);
}
}

function getQueryString(key)
{
var default_;
   if (default_==null) default_="";
key = key.replace(/[\[]/,"\\\[").replace(/[\]]/,"\\\]");
   var regex = new RegExp("[\\?&]"+key+"=([^&#]*)");
   var qs = regex.exec(window.location.href);
   if(qs == null)
     return default_;
   else
     return qs[1];
}

</script>

</head>

2. Add the function call code below in the body tag i.e.

<body class="stage" onload="BodyOnload();">
Jehanzeb Javeed

http://worldofdynamics.blogspot.com
Linked-In Profile |CodePlex Profile

If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
- Proposed as answer by Jehanzeb.Javeed Tuesday, August 30, 2011 11:50 PM
Tuesday, August 30, 2011 11:49 PM
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Maybe I'm placing the code wrong, but just to verify where do I put <body class="stage" onload="BodyOnload();">. As a experiment I put it in the CS\Home_cases.aspx just verify it was working and neither place in the "BODY" seem to work. Can I ask for some more assistance please?

Tuesday, September 6, 2011 8:26 PM
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Hi,

In CRM installation directory go to _root folder open file HomPage.aspx and then add the code in this file.
Jehanzeb Javeed

http://worldofdynamics.blogspot.com
Linked-In Profile |CodePlex Profile

If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".

Tuesday, September 6, 2011 8:30 PM
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I have added the code there also. Here is my file: I bolded the code below.

<%@ Page language="c#" Inherits="Microsoft.Crm.Web.EntityHomepage" CodeBehind="Microsoft.Crm.Application.Pages.dll" %>
<%@ Register TagPrefix="mnu" Namespace="Microsoft.Crm.Application.Menus" Assembly="Microsoft.Crm.Application.Components.Application" %>
<%@ Register TagPrefix="cnt" Namespace="Microsoft.Crm.Application.Controls" Assembly="Microsoft.Crm.Application.Components.Application" %>
<%@ Register TagPrefix="ui" Namespace="Microsoft.Crm.Application.Components.UI" Assembly="Microsoft.Crm.Application.Components.UI" %>
<%@ Register TagPrefix="loc" Namespace="Microsoft.Crm.Application.Controls.Localization" Assembly="Microsoft.Crm.Application.Components.Application" %>
<%@ Import Namespace="Microsoft.Crm.Application.Pages.Common" %>
<html>
<head>
<cnt:AppHeader runat="server" id="crmHeader"/>

<script langugae="javascript">

function BodyOnload()
{
// 112 is etc code for case entity
if ( getQueryString("etc") == 112)
{
   window.setInterval('crmGrid.Refresh();', 3000);
}
}

function getQueryString(key)
{
   var default_;
    if (default_==null) default_="";
key = key.replace(/[\[]/,"\\\[").replace(/[\]]/,"\\\]");
    var regex = new RegExp("[\\?&]"+key+"=([^&#]*)");
    var qs = regex.exec(window.location.href);
    if(qs == null)
      return default_;
    else
      return qs[1];
}

</script>

</head>

<body class="stage">
<ui:EventManager runat="server" id="crmEventManager"></ui:EventManager>

<table class="stdTable" cellpadding="0" cellspacing="0">
<tr>
<td style="height:0%"><cnt:InAppContent id="crmInAppContent" runat="server"/></td>
</tr>
<tr height="29" runat="server">
<td runat="server">

<table class="homepage_table" width="100%" cellpadding="0" cellspacing="0" runat="server">
<tr runat="server">
<td runat="server" style="padding: 0px;"><cnt:GridControlBar runat="server" id="gridControlBar"/></td>
</tr>
</table>

</td>
</tr>
<tr height="25" runat="server">
<td class="homepage_menubar" runat="server"><mnu:AppGridMenuBar id="crmMenuBar" runat="server"/></td>
</tr>
<tr>
<td id="homepageTableCell" runat="server">
</td>
</tr>
</table>

<body class="stage" onload="BodyOnload();">

</body>
</html>

Tuesday, September 6, 2011 8:33 PM
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Hi,

Instead of adding a new line of code for body tag, you need to edit the exsisting body tag line, your code should be:

<%@ Page language="c#" Inherits="Microsoft.Crm.Web.EntityHomepage" CodeBehind="Microsoft.Crm.Application.Pages.dll" %>
< %@ Register TagPrefix="mnu" Namespace="Microsoft.Crm.Application.Menus" Assembly="Microsoft.Crm.Application.Components.Application" %>
< %@ Register TagPrefix="cnt" Namespace="Microsoft.Crm.Application.Controls" Assembly="Microsoft.Crm.Application.Components.Application" %>
< %@ Register TagPrefix="ui" Namespace="Microsoft.Crm.Application.Components.UI" Assembly="Microsoft.Crm.Application.Components.UI" %>
< %@ Register TagPrefix="loc" Namespace="Microsoft.Crm.Application.Controls.Localization" Assembly="Microsoft.Crm.Application.Components.Application" %>
< %@ Import Namespace="Microsoft.Crm.Application.Pages.Common" %>
< html>
< head>
< cnt:AppHeader runat="server" id="crmHeader"/>

<script langugae="javascript">

function BodyOnload()
{
// 112 is etc code for case entity
if ( getQueryString("etc") == 112)
{
window.setInterval('crmGrid.Refresh();', 3000);
}
}

function getQueryString(key)
{
var default_;
if (default_==null) default_="";
key = key.replace(/[\[]/,"\\\[").replace(/[\]]/,"\\\]");
var regex = new RegExp("[\\?&]"+key+"=([^&#]*)");
var qs = regex.exec(window.location.href);
if(qs == null)
return default_;
else
return qs[1];
}

</script>

< /head>

<body class="stage" onload="BodyOnload();">

< ui:EventManager runat="server" id="crmEventManager"></ui:EventManager>

<table class="stdTable" cellpadding="0" cellspacing="0">
< tr>
< td style="height:0%"><cnt:InAppContent id="crmInAppContent" runat="server"/></td>
< /tr>
< tr height="29" runat="server">
< td runat="server">

<table class="homepage_table" width="100%" cellpadding="0" cellspacing="0" runat="server">
< tr runat="server">
< td runat="server" style="padding: 0px;"><cnt:GridControlBar runat="server" id="gridControlBar"/></td>
< /tr>
< /table>

</td>
< /tr>
< tr height="25" runat="server">
< td class="homepage_menubar" runat="server"><mnu:AppGridMenuBar id="crmMenuBar" runat="server"/></td>
< /tr>
< tr>
< td id="homepageTableCell" runat="server">
< /td>
< /tr>
< /table>

</body>
< /html>
Jehanzeb Javeed

http://worldofdynamics.blogspot.com
Linked-In Profile |CodePlex Profile

If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
- Proposed as answer by Jehanzeb.Javeed Tuesday, September 6, 2011 8:38 PM
- Marked as answer by Mark-A Tuesday, September 6, 2011 8:45 PM
Tuesday, September 6, 2011 8:38 PM
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Thank sir that worked!!!!

Tuesday, September 6, 2011 8:45 PM
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This is a great post!!!!!!!!!

If I want to have auto refresh on other entity, is it just change the etc code??

How to find the etc code of other entity?

Friday, September 16, 2011 4:48 AM
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I got it...

var etc = Xrm.Page.context.getQueryStringParameters().etc

Friday, September 16, 2011 5:00 AM
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Hi ,

I also have a similar requirement to write FETCHXML query on the OOTB view of a custom entity .

Can you please help me to answer the following queries in this regard :

1. Is it possible to write fetch XML in the OOTB view

2. In which file should we write the code to refresh OOTB view for every 3 sec

3. Is this MS supported way ?

thanks

Krithi

Tuesday, September 30, 2014 4:14 AM

Answered by:

CRM 2011 Cases Auto Refresh

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