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Windows 7 suddenly displays message that it's not genuine!! RRS feed

  • Question

  • Dears,

    My 2 years old Microsoft Windows 7 Home Premium suddenly displayed a message that it's not geniune!! below is the diagnostic tool output. Please help! I know I can reinstall, but that will cause many problems for other licensed software on the same machine!!

    Regards,

    Ahmed

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D436F832-4511-4C7A-8940-CA8A9A09F7EC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Ahmed\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D436F832-4511-4C7A-8940-CA8A9A09F7EC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-700878039-770954885-593678442</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>UL30A               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>211    </Version><SMBIOSVersion major="2" minor="5"/><Date>20091020000000.000000+000</Date></BIOS><HWID>31730D00018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 097314933646855312492131208645316810123596496365427220
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 2/7/2012 9:23:07 PM


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:7:2012 20:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEA6GFoCTBi0F8k/qDcGph6g6zmRso=


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 102009 APIC0806
      FACP 102009 FACP0806
      DBGP 102009 DBGP0806
      HPET 102009 OEMHPET 
      BOOT 102009 BOOT0806
      MCFG 102009 OEMMCFG 
      OEMX 102009 OEMX0806
      ECDT 102009 OEMECDT 
      OEMB 102009 OEMB0806
      GSCI 102009 GMCHSCI 
      SSDT PmRef CpuPm



    Tuesday, February 7, 2012 6:29 PM

Answers

  • "awagih" wrote in message news:8f294630-4f49-4989-bf9a-41eb08bc0915...

    Dears,

    My 2 years old Microsoft Windows 7 Home Premium suddenly displayed a message that it's not geniune!! below is the diagnostic tool output. Please help! I know I can reinstall, but that will cause many problems for other licensed software on the same machine!!

    Regards,

    Ahmed

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003



    Other data-->
    SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>UL30A               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>211    </Version><SMBIOSVersion major="2" minor="5"/><Date>20091020000000.000000+000</Date></BIOS




    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 2/7/2012 9:23:07 PM


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table




    For some reason, the OS is unable to see the SLIC table that should be present in the BIOS in order to self-activate the OEM_SLP Key in use.
    You need to change the Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties page.
    You may need to activate by phone.
     
    If there is no COA sticker, then the machine will have been shipped with no Windows installed – and the current installation would therefore be non-genuine.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:39 PM
    Tuesday, February 7, 2012 7:04 PM
    Moderator