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Windows Update has messed up my laptop

Question
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I downloaded the latest Vista Windows Updates, only to find that at the end I was informed that my copy of Windows Vista was not valid! I KNOW it is valid. I have had the laptop 2 years, and clicked on all the Windows Validation updates in the past, and have never had any problem. I went to do a system restore, and Lo and Behold that had disappeared also. Please can someone help
P.S. I have tried to re-enter the product key............... no luck
- Edited by woofly Wednesday, October 13, 2010 11:05 PM added something
Wednesday, October 13, 2010 10:52 PM
Answers
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Hello, woofly
For us to be able to see what is going on, please download and run the Genuine Diagnostics tool at the following link: http://go.microsoft.com/fwlink/?linkid=52012.
Run the Tool, click "Continue" then click the "Copy" button and Paste the back to us.Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine. The error code will be gray and in brackets at the end of the message on the page that says validation failed. (It'll look something like this: [0xC004C000]).
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked as answer by Darin Smith MS Thursday, October 21, 2010 9:20 PM
Thursday, October 14, 2010 8:51 PMModerator
All replies
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Hello, woofly
For us to be able to see what is going on, please download and run the Genuine Diagnostics tool at the following link: http://go.microsoft.com/fwlink/?linkid=52012.
Run the Tool, click "Continue" then click the "Copy" button and Paste the back to us.Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine. The error code will be gray and in brackets at the end of the message on the page that says validation failed. (It'll look something like this: [0xC004C000]).
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Marked as answer by Darin Smith MS Thursday, October 21, 2010 9:20 PM
Thursday, October 14, 2010 8:51 PMModerator -
No reply from the Original Poster
Issue is assumed to be resolved.
Darin MSThursday, October 21, 2010 9:20 PM -
I am having the same problem and this is what I came up with
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {DA7F59E3-9544-423D-98CB-A106270B089E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error: M:20101022162300046-
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Expression Web 2 - 121
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16615], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA7F59E3-9544-423D-98CB-A106270B089E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-3777651122-2117734261-3338017706</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>MT3707 </Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>83.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20070306000000.000000+000</Date></BIOS><HWID>63313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0045-0000-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Expression Web 2</Name><Ver>12</Ver><Val>AE7F96C5122F576</Val><Hash>5F0S7z0NgqQqVmVncvFvYrIl9Co=</Hash><Pid>78727-699-1535876-59103</Pid><PidType>0</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>ACE09E3F3463818</Val><Hash>eyI3hvdfyyq8mFuoo3EdKr1+Dwk=</Hash><Pid>81602-OEM-6801274-69330</Pid><PidType>11</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: U1BMRwEAAAAAAQAABAAAACUiAAAAAAAAWmICANOQZZpMjYNNL3LLAdArSr9MLECc5R83cvYPeMxsJW2FfJqNvUMI/UOdZcddvzut2q1D0aYpqJ3h5zG0G/mA2FF124VnPMn56Nv0G9Ex3s8lze7kd/CwaLyXdZOEGD817S8Cu1HUlGNHVFBLTl0BpRsD6Dwtx6AnxzEU2IlIVcU1NmgXOc/3y+M9lv7f0nMat38/Ij8WvwlN0LR706J/AdUP4L3wi2m/Gi/9qyM7UcmmKQdXOYNsqcu4BNLbM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=
Licensing Data-->
Software Licensing service is not running.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAQABAAAAAwABAAEA+l68LBrywo9ePwhUwDfy9DKu+OO2F6xW9Eg=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP ATI Bonefish
MCFG PTLTD MCFG
SLIC GATEWA SYSTEM
SSDT PmRef CpuPmFriday, October 22, 2010 9:40 PM -
"lumpearl" wrote in message news:88259763-ee1e-4f7c-9bc2-ee43d970d6ca...
I am having the same problem and this is what I came up with
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
This issue is being dealt with elsewhere - http://social.microsoft.com/Forums/en-US/genuinevista/thread/71dfa4f8-afeb-4b92-b9b9-1e66202440a4
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, October 23, 2010 8:41 AMModerator