I have recently bought office home and student 2007. I have windows XP professional. Bought it from PC world. When I go to start..all programs..microsoft office tools...activate product...it tells me that the product is already activated.
Yet when I try to validate anything...it says that validation is failed because product needs to be activated!
I can open word, powerpoint...everything as far as I know, but when I want to use templates...it asks for validation. Then I get the same message...validation failed...need to activate.
I have even tried to remove xp and re-load again. Still same problem. I have the genuine microsoft certificate of authentication with code etc... when I in-put it...it all seems fine...
Can anyone suggest anything.
Thank you.
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
Windows Product ID: 76487-OEM-2211906-00803
Windows Product ID Type: 2
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
ID: {5F55F5C8-0946-4C04-85C1-DD2490D069AD}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5F55F5C8-0946-4C04-85C1-DD2490D069AD}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2625548800-2617791410-159823393</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>RA917AA-ABU m7580.uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.15</Version><SMBIOSVersion major="2" minor="4"/><Date>20060623000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>AF383D1F01847B76</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard Company</name><model>HP Pavilion</model></SBID><OEM/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>1D1016859968208</Val><Hash>xaONewfliCDTGwSx6sUR/bM6dbM=</Hash><Pid>54186-751-5179562-17714</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3BD4031A3310710</Val><Hash>JxtV2riSzsdeXYszZdQkqaiph+Q=</Hash><Pid>81602-904-8543976-68146</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
validation xp - tried all suggestions but my problem isn't listed
