Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows Vista Home Basic RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    Ok. So my old LapTop ended up with a busted screen and keys from the kids and it became unusable. So, naturally I just went out and bought a new LapTop. My new LapTop crashed and we could not retrieve anything from the Hard Drive and we do not have a Windows CD because both LapTop came pre-installed with Windows. So what we did is took the Hard Drive from the old LapTop and put it in the new LapTop. It booted up just fine and all we had to do was install some drivers naturally because they were different from the old LapTop to the new LapTop. It worked fine for about 2 weeks and now it comes up with a screen that says "Windows Activation" and gives me 3 choices: Access your computer with reduced functionality, Type a different product key, or Contact Acer (old LapTop) to help resolve this problem. In the bottom right corner of the screen it says "Windows Vista (TM) Build 6000 - This copy of Windows is not Genuine". My question is, am I able to purchase a new Product Key to make it Genuine even though the Hard Drive came from my other LapTop? I am fine with that if that's what I have to do! I need my LapTop Working by tomorrow as I use it to DJ With and it has all my programs for DSJing on it!  :-/  Please help. Thank you!  :-)
    Wednesday, March 13, 2013 10:40 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    What you need to do is install the OS that came with your new laptop.

    For what version and edition of Windows is the new laptop licensed according to the COA sticker on the case?

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, March 13, 2013 11:17 PM
    Moderator