adCenter Upgrade - Temporary Reporting Delay RRS feed

  • Question


    Hi All

    We are pleased to announce the arrival of adCenter 3.7.1. As communicated in advance of the upgrade, reporting will remain out of SLA until around Tuesday May 1st 2007 due to the massive amounts of data that we must process as a result of the upgrade.

    Users ‘may’ see some partial data in our BI reporting for day, month, year when compared to hourly:

    This is an expected side effect of the upgrade and catch up of data.

    This is only affecting data after Friday the 27th of April. All data prior is complete for all grains – hourly, daily, weekly, monthly, yearly, etc.

    This is only temporary. We expect to catch up on the data end of day Tuesday 1st May 2007.

    Users will likely see blanks or ‘-‘ in the Keyword Performance tab (under the Campaigns Tab) instead of the actual keyword data. We are working hard to investigate root cause. The good news – there is a work-around:

    Simply run a Keyword Performance report in adCenter and you should get the data you are looking for.

    We'll keep you informed as the progress of this post-upgrade data catch-up.

    Please do let us know what you think of the new UI and features.


    Monday, April 30, 2007 3:34 PM