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CRM plugin not firing from Outlook client RRS feed

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    Hi everybody,
    I've been having difficulty getting CRM "create" plugins to fire when
    the record is created via the Outlook client (for activities like
    Appointment, Task, Phonecall etc). I was hoping I could get some code
    to run when the user clicks the "Track in CRM" button (because as far
    as I can see that's when the record is created). However, nothing ever
    happens (even when I throw an InvalidPluginExecutionException). The
    plugin(s) function fine when I run them via the normal web interface.

    Does anybody have any idea how I could get round this problem? It
    seems as if the Outlook client sidesteps the whole usual execution
    pipeline!

    TIA,
    Techie


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    • Edited by techieng Friday, July 24, 2015 12:07 AM
    Sunday, July 5, 2015 12:48 AM