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Regarding office 2007 upgrade RRS feed

  • Question

  • Hello, I purchased office student 2007 promotion in December 2009 through microsoft store by calling their 800 number. The reason I called them is they were offering on their website a free upgrade to 2010 when released and the salesman confirmed that, when asking him specificaly. Now microsoft says of course after calling and emailing them that it is free from March to Sept. 2010. I know what I read and heard. Has anyone heard of that or can confirm anything? It is a matter of principal. Thank you
    • Changed type Carey FrischMVP Wednesday, June 23, 2010 1:19 PM Comment -> Question
    Wednesday, June 23, 2010 5:45 AM

Answers

  • "To be eligible for the Office 2010 Technology Guarantee you must purchase and activate your qualifying Office 2007 product between March 5, 2010, and September 30, 2010. Unfortunately, we cannot allow customers to receive the Office 2010 upgrade for purchases outside of these dates."

    Ref:  Microsoft Office 2010 Technology Guarantee: FAQ


    Carey Frisch
    Wednesday, June 23, 2010 1:22 PM