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Windows 7 ultimate (64 bit) signal "not genuine" at random.

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Dears, it is some time now that my system randomly signal that my installation is not genuine.

This happened after a problem that I had on my second HDD; on that HDD there is a Linux partition, rescued by reinstalling GRUB.

Before posting, I cleaned the registry and I do other simple maintenance task. Also tried to remove the KB97103, reinstall and reboot (twice) the system but no luck.

This is my MDIAG report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FVFD3-WH867-KG866
Windows Product Key Hash: RV0SpO2YK0tOgjqW1OSaR0Z2IGA=
Windows Product ID: 00426-293-6072382-85010
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {95E78920-2AC2-4BDA-9F6D-271A1657270F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 12\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95E78920-2AC2-4BDA-9F6D-271A1657270F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KG866</PKey><PID>00426-293-6072382-85010</PID><PIDType>5</PIDType><SID>S-1-5-21-978313371-677906514-2389898809</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0307   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091015000000.000000+000</Date></BIOS><HWID>92473D07018400FA</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Errore di input: Impossibile trovare il file di script "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 7:8:2012 14:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAln2moqgY4ms4mFTyEDOoqBwhYj3O7jqLDg+OLg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           101509       APIC0941
FACP           101509       FACP0941
HPET           101509       OEMHPET
MCFG           101509       OEMMCFG
OEMB           101509       OEMB0941
SSDT           A M I        POWERNOW

Tuesday, July 17, 2012 8:19 PM

Answers

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You probably have the residues of a hacker's Activation Exploit installed -

download WATFix from here (WATFix ), and use that.

Be careful and ensure that y ou click on the small link, and not the large button!

Once you've run it, post back with a new MGADiag report

Post back with another MGADiag report whichever you do, and we'll then see what we can do.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by tmamm Thursday, July 19, 2012 12:56 PM
Tuesday, July 17, 2012 10:30 PM

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That looks OK now - you need to activate it.

First try Internet activation - if that fails, try telephone activation and speak to an operator.

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by tmamm Thursday, July 19, 2012 12:56 PM
Wednesday, July 18, 2012 6:01 PM

Moderator

All replies

1

Sign in to vote
You probably have the residues of a hacker's Activation Exploit installed -

download WATFix from here (WATFix ), and use that.

Be careful and ensure that y ou click on the small link, and not the large button!

Once you've run it, post back with a new MGADiag report

Post back with another MGADiag report whichever you do, and we'll then see what we can do.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by tmamm Thursday, July 19, 2012 12:56 PM
Tuesday, July 17, 2012 10:30 PM

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Dear Noel,

thanks for the link and the support.

This is my MGADiag after running the tool:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FVFD3-WH867-KG866
Windows Product Key Hash: RV0SpO2YK0tOgjqW1OSaR0Z2IGA=
Windows Product ID: 00426-293-6072382-85010
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {95E78920-2AC2-4BDA-9F6D-271A1657270F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 12\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95E78920-2AC2-4BDA-9F6D-271A1657270F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KG866</PKey><PID>00426-293-6072382-85010</PID><PIDType>5</PIDType><SID>S-1-5-21-978313371-677906514-2389898809</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0307   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091015000000.000000+000</Date></BIOS><HWID>92473D07018400FA</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versione servizio di gestione licenze software: 6.1.7601.17514

Nome: Windows(R) 7, Ultimate edition
Descrizione: Windows Operating System - Windows(R) 7, RETAIL channel
ID di attivazioneac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
PID esteso: 00426-00170-293-607238-00-1040-7601.0000-2002012
ID di installazione: 019223401662918935648920036881581975768572582783276093
URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
Codice "Product Key" parziale: KG866
Stato licenza: concesso in licenza
Numero di ripristini Windows rimanenti: 3
Ora attendibile: 18/07/2012 19:29:19

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:8:2012 14:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAln2moqgY4ms4mFTyEDOoqBwhYj3O7jqLDg+OLg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   101509  APIC0941
FACP   101509  FACP0941
HPET   101509  OEMHPET
MCFG   101509  OEMMCFG
OEMB   101509  OEMB0941
SSDT   A M I   POWERNOW

Wednesday, July 18, 2012 5:44 PM
1

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That looks OK now - you need to activate it.

First try Internet activation - if that fails, try telephone activation and speak to an operator.

telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by tmamm Thursday, July 19, 2012 12:56 PM
Wednesday, July 18, 2012 6:01 PM

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Ok, it work now.

Thanks for your help.

GGM.

Thursday, July 19, 2012 12:56 PM
0

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You're welcome - please post a new MGADiag report so that we can check it out.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, July 19, 2012 12:57 PM

Moderator

Answered by:

Windows 7 ultimate (64 bit) signal "not genuine" at random.

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