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Windows 7 became not genuine recently RRS feed

  • Question

  • Hi all,

    My Windows 7 came with acer notebook. It is activated already but recently it became not genuine recently! The diagnostic report is listed below:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-C8RX4-FWYFV-BPX8X
    Windows Product Key Hash: A/sGgZGchorOZaQ/4xFillY9yH4=
    Windows Product ID: 00359-OEM-8882342-37571
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {0BD53E87-1906-4D80-8257-C7D1CACC5816}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0BD53E87-1906-4D80-8257-C7D1CACC5816}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BPX8X</PKey><PID>00359-OEM-8882342-37571</PID><PIDType>3</PIDType><SID>S-1-5-21-1189104330-569136504-408518507</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 3810T</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20091125000000.000000+000</Date>< /BIOS><HWID>5EFE0700018400F8< /HWID><UserLCID>0404</UserLCID><SystemLCID>0404< /SystemLCID><TimeZone>台北標準時間(GMT+08:00)< /TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    軟體授權服務版本: 6.1.7600.16385

    名稱: Windows(R) 7, HomePremium edition
    描述: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    啟用識別碼: 9f83d90f-a151-4665-ae69-30b3f63ec659
    應用程式識別碼: 55c92734-d682-4d71-983e-d6ec3f16059f
    延伸的 PID: 00359-00176-823-437571-02-1028-7600.0000-0582010
    安裝識別碼: 004132000503815986549643852193583773528211987971521773
    處理器憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88338
    電腦憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88339
    使用憑證 URL:          http://go.microsoft.com/fwlink/?LinkID=88341
    產品金鑰憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88340
    部分產品金鑰: BPX8X
    授權狀態: 已取得授權
    剩餘的 Windows 重設授權狀態計數: 4
    信任時間: 2010/3/2 下午 11:17:36

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 2:28:2010 20:12
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LgAAAAAAAQABAAIAAAACAAAAAgABAAEAeqimgXi/8EpYAZxdmoiEsAb5gKBWuA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ACRSYS        ACRPRDCT
      FACP            ACRSYS        ACRPRDCT
      HPET            ACRSYS        ACRPRDCT
      BOOT            ACRSYS        ACRPRDCT
      MCFG            ACRSYS        ACRPRDCT
      DMAR                          
      ASF!            ACRSYS        ACRPRDCT
      SLIC            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
      SSDT            ACRSYS        ACRPRDCT
    Wednesday, March 3, 2010 2:40 PM

Answers

  • Hello all,

      I have a bit of information to add to the discussion.

      When you install the WAT Update (KB971033), before it checks if there are any Activation hacks installed, it first checks a number of windows system files that are needed for WATs to be able to check for installed hacks and that also allow Windows the ability to Validate.

      The check that WAT does involves comparing the Hash (think fingerprint) of the file to a listing for that file in the System Catalog. Since if a file is modified in any way, it's Hash will change, if the comparison doesn't match, WAT knows that one or more of the windows system files have been modified (this is known as a Tamper).

      At that point, WAT will attempt to repair the files. If the repair operation is unsuccessful, WAT will not proceed with any further checks because the nessacary files are assumed to be compromised and can not be trusted to return correct data. WAT will then mark Windows as Non-Genuine.  However, this Non-Genuine state is different then normal Non-Genuine behavior.  In this case, the only thing that will happen is that a Non-Genuine Windows will appear every so often.  NOTE: the user will not see the normal Non-Genuine black background (if a black background is seen then the issue is either not a Tamper or is a Tamper plus some other non-genuine issue)

      In midas.wang's Diagnostic Report we see the line "HrOffline: 0x8004FE21" means that the WAT Update has found System Files that have ben modified in some way. (A Tamper has been found) 

      One importent thing to understand is that when WAT check these system files, it also checks the MUI versions of these system files, as well.

      Now I am not very experienced with MUI files or with this Vistalizator program, but if that Vistalizator is modifing (or possibly even just adding) MUI files, then it is most likely the cause of this Non-Genuine issue. 

     The problem is that even if you remove the Vistalizator, WAT still sees the Modified or Added MUI files.  If it's possible, I recommend using the Vistalizator to remove any MUI files that have been added by the Vistalizator and if the Vistalizator modified any MUI files, see if there is any function in the program to restore the MUI files back to normal.

      Once you have done this, go to http://microsoft.com/genuine and click the Validate Windows button.  This will force WAT to re-run.  If you were successful in getting Vistalizator to restore Windows to it's proper, unmodified MUI files, WAT should no longer detect Modified Files and should set your Windows back to Genuine. 

     If you were unsuccessful in getting Windows's MUI file back to normal, there really isn't any way for me to help since I don't know what Vistalizator has done.  At that point, the only thing I can recommend is to reinstall.

    Hope this was helpful,
    Darin MS 
    Friday, March 12, 2010 9:08 PM

All replies

  • Hello midas.wang,

      Your Windows 7 is Genuine and I do not see anything in the Diagnostic Report that could cause a Windows Non-Genuine message. 

      However, I do see you have a Trial version of Office installed. When a Trial version of Office ends, it will start showing a Non-Genuine message when you open up an Office programn. 

      Where are you seeing the Non-Genuine messaging?  Is it when you open a Office program (Word, Excel so on)?

    Thank you,
    Darin MS
    Thursday, March 4, 2010 10:46 PM
  • Hi Darin,

    I guess that the problem could be caused by Vistalizator.exe because I saw some other thread are discussing similar problem. I just used the program to switch language to English and now I switched the language back to traditional Chinese but the non-genuine dialog also appears randomly. So, is there any solution to solve this problem?

    Thanks,
    Midas
    Friday, March 5, 2010 1:34 PM
  • Hi Midas,

      I am researching your Diagnostic with my Devs.  I should be able to provide more information later, but for now, if you think the Vistalizator.exe could be to blame, you may want to try uninstalling it to see if the Non-genuine error goes away.

    Thank you,
    Darin MS
    Friday, March 5, 2010 8:24 PM
  • Hi Darin,

    The Vistalizator.exe is a stand-alone program so it can be deleted directly to uninstalling. And there is a file "windows6.1-kb972813-x86-en-us_22ee3397a02372681b375ddabf6ffa33662fd500.exe" may be called language pack is necessary for switching windows language to English. Probably the language pack contains some thing causes Windows became non-genuine.

    Thanks,
    Midas
    Saturday, March 6, 2010 1:34 AM
  • Since Vistalizator is a program that allows installing language packs (MUI) even on Windows versions which don't support that (only Ultimate offers this support, normally), it's well possible that it tricks the language pack into thinking your version is Ultimate. A side effect of this trick could be that WGA/WAT now also are thinking it's Ultimate (occasionally) and can't combine that with your Home Premium key.


    "I think there is a world market for maybe five computers.” (Thomas J. Watson, Sr.)
    Saturday, March 6, 2010 12:32 PM
  • Thanks for your reply. I turned off system protection already, there is no chance to restore disk to previous status. Is there any solution to make the non-genuine dialog disappear?
    Monday, March 8, 2010 1:36 PM
  • Remove vistalizator.
    remove the wat update KB971033
    Run sfc /scannow
    reboot
    go to www.microsoft.com/genuine and run validation for windows and office. (this will reinstall the update via activeX)
    Run mgadiag again and post the results.
    Wednesday, March 10, 2010 12:35 AM
  • Hello everyone,

    My laptop has same symptoms. I bought it week ago and did install vistalizer also...

    Now it keeps telling me that Windows is not genuine.

    I would want to keep this language  tool...
    Thursday, March 11, 2010 3:07 AM
  • You should really start your own thread for your specific problem, run the MGAdiag and post the results in a new thread.

    go.microsoft.com/fwlink/?linkid=52012
    Friday, March 12, 2010 1:32 AM
  • me, too.
    Friday, March 12, 2010 8:36 AM
  • If you want to keep vistalizator then email the support line. I emailed him and recieved a respose that he is working on a fix. It is his responsibility to insure his product works as designed.
    Friday, March 12, 2010 1:27 PM
  • Hello all,

      I have a bit of information to add to the discussion.

      When you install the WAT Update (KB971033), before it checks if there are any Activation hacks installed, it first checks a number of windows system files that are needed for WATs to be able to check for installed hacks and that also allow Windows the ability to Validate.

      The check that WAT does involves comparing the Hash (think fingerprint) of the file to a listing for that file in the System Catalog. Since if a file is modified in any way, it's Hash will change, if the comparison doesn't match, WAT knows that one or more of the windows system files have been modified (this is known as a Tamper).

      At that point, WAT will attempt to repair the files. If the repair operation is unsuccessful, WAT will not proceed with any further checks because the nessacary files are assumed to be compromised and can not be trusted to return correct data. WAT will then mark Windows as Non-Genuine.  However, this Non-Genuine state is different then normal Non-Genuine behavior.  In this case, the only thing that will happen is that a Non-Genuine Windows will appear every so often.  NOTE: the user will not see the normal Non-Genuine black background (if a black background is seen then the issue is either not a Tamper or is a Tamper plus some other non-genuine issue)

      In midas.wang's Diagnostic Report we see the line "HrOffline: 0x8004FE21" means that the WAT Update has found System Files that have ben modified in some way. (A Tamper has been found) 

      One importent thing to understand is that when WAT check these system files, it also checks the MUI versions of these system files, as well.

      Now I am not very experienced with MUI files or with this Vistalizator program, but if that Vistalizator is modifing (or possibly even just adding) MUI files, then it is most likely the cause of this Non-Genuine issue. 

     The problem is that even if you remove the Vistalizator, WAT still sees the Modified or Added MUI files.  If it's possible, I recommend using the Vistalizator to remove any MUI files that have been added by the Vistalizator and if the Vistalizator modified any MUI files, see if there is any function in the program to restore the MUI files back to normal.

      Once you have done this, go to http://microsoft.com/genuine and click the Validate Windows button.  This will force WAT to re-run.  If you were successful in getting Vistalizator to restore Windows to it's proper, unmodified MUI files, WAT should no longer detect Modified Files and should set your Windows back to Genuine. 

     If you were unsuccessful in getting Windows's MUI file back to normal, there really isn't any way for me to help since I don't know what Vistalizator has done.  At that point, the only thing I can recommend is to reinstall.

    Hope this was helpful,
    Darin MS 
    Friday, March 12, 2010 9:08 PM
  • thanks for your great work!
    Monday, March 15, 2010 2:26 PM
  • The language pack is removed by Vistalizator.exe but I still got HrOffline: 0x8004FE21. I think the tampering is from windows6.1-kb972813-x86-en-us_22ee3397a02372681b375ddabf6ffa33662fd500.exe and it is un-recoverable :(
    Thursday, March 18, 2010 1:19 AM
  • I still get that same 0x8004fe21 message. I haven`t done anything for it since I am thinking it`s not actually so harmful. I am thinking some how that there must be some second/last warning before my system will fall down forever. Someone said that it`s not actual genuine problem since my screen is not black...


    What are you thinking midas.wang ?

    Do you feel it`s necessary to format disk and re install whole ____ ?



    I have customized my windows with so many programs and made user accounts and everything so I am not at all willing to re install. 


    -Looking forward to update from Vistalizator-
    Thursday, March 18, 2010 3:56 AM
  • I am thinking about some ways to recover the invalid files like repairing by windows 7 CD or using file open monitoring tool to see what files are opened by MGADiag.exe. I don't want to re-install windows 7, neither. Maybe Vistalizator will provide solution someday!
    Saturday, March 20, 2010 1:45 AM
  • KB972813 contains lots of files. I think re-installation might be the only way to solve this issue :(
    Sunday, March 21, 2010 2:57 PM
  • With as much time and frustration as you have invested in this, maybe you are right. I doubt that the update itself caused the problem but the combination of it and Vistalizator may have caused too much damage to easily fix.
    MGAdiag can be found here go.microsoft.com/fwlink/?linkid=52012 What does your COA look like? http://www.microsoft.com/howtotell/content.aspx?displaylang=en&pg=coa
    Sunday, March 21, 2010 3:08 PM
  • I just had a similar problem.

    Left the compy off for a while, the battery died on it.

    Finally today plugged it back in, and it took FOREVER to boot up.

    Then gave me the "not verified" notice in the corner. This is a HP upgraded from Vista.

     

    Ran the support tool, and then the screen went black and I had to type in my code again.

     

    Now my screen is black and files are all askew, but i can move that. I rarely let mine go online though. I dont use wireless for work and am on a specific IP for work with it. Maybe that has something to do with it...

    I havent installed anything on the computer in the last month, and all of a sudden, like a timer goes off, and it dies... I dunno... Sounds like another Fishy Microsoft issue to me...

     

    How I love my Mac... 

    Sunday, March 21, 2010 7:52 PM
  • E R G, post a diagnostic in your own thread. The link is in my signature.
    Download and run MGAdiag and paste the results in your thread go.microsoft.com/fwlink/?linkid=52012
    Sunday, March 21, 2010 11:22 PM
  • hey,

    did somebody found any solution?

    maybe vistalizato 2.31b?

    Sunday, March 28, 2010 10:53 PM
  • hey,

    did somebody found any solution?

    maybe vistalizato 2.31b?

    Sunday, March 28, 2010 10:53 PM
  • This program comes from the languae packs you installed by using Vistalizor. so basiclly you don't need to re-install windows 7.  I had the same problem. but it was worked out simply. Just change the language pack (express) into the original one (internal). Maybe vistalizor users have to wait until froggie provides the solution. 

     

    Sunday, April 18, 2010 7:25 AM
  • This was done but the symptom is still. According to previous articles,  it could be some system files with different version are installed into my home premium version of win7.
    Monday, April 19, 2010 2:38 AM
  • Whether or not Office is Genuine has nothing to do with WGA with Windows itself, right?
    Hello midas.wang,

      Your Windows 7 is Genuine and I do not see anything in the Diagnostic Report that could cause a Windows Non-Genuine message. 

      However, I do see you have a Trial version of Office installed. When a Trial version of Office ends, it will start showing a Non-Genuine message when you open up an Office programn. 

      Where are you seeing the Non-Genuine messaging?  Is it when you open a Office program (Word, Excel so on)?

    Thank you,
    Darin MS

    Monday, April 19, 2010 12:43 PM
  • Hi,

    I have the same problem. My Windows 7 was activated already and it runs okay but suddenly pops a notice that it is not genuine. what will I do to solve this.

    Thanks,

    here's my diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2FM23-WMJJD-QMHD8
    Windows Product Key Hash: Zp4ncVcog40pgcvG0af4xbSQMPE=
    Windows Product ID: 00359-312-0818891-85292
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {13B1C9CD-3142-4344-868D-E5E8508FA06B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13B1C9CD-3142-4344-868D-E5E8508FA06B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QMHD8</PKey><PID>00359-312-0818891-85292</PID><PIDType>5</PIDType><SID>S-1-5-21-978811091-1248628426-3272458401</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0411   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>A8B93607018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-312-081889-00-1033-7600.0000-1602010
    Installation ID: 011036444265822904307725711186925730854012165683744352
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMHD8
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 9/16/2010 10:21:36 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000400
    Event Time Stamp: 9:14:2010 15:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui


    HWID Data-->
    HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAnJ8IfENGqBgeHVr/qnZI5Jyf2KFe8b0g8CBGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      GSCI            A_M_I_        GMCHSCI


    Thursday, September 16, 2010 2:44 AM
  • "irvinecorp" wrote in message news:bc4c65f0-edce-4877-857d-c8592cee16c7...

    Hi,

    I have the same problem. My Windows 7 was activated already and it runs okay but suddenly pops a notice that it is not genuine. what will I do to solve this.

    Thanks,

    here's my diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2FM23-WMJJD-QMHD8
    Windows Product Key Hash: Zp4ncVcog40pgcvG0af4xbSQMPE=
    Windows Product ID: 00359-312-0818891-85292
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000400
    Event Time Stamp: 9:14:2010 15:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui


    Please repost this in your OWN, NEW thread
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 16, 2010 7:13 AM
    Moderator