Cant Update Windows! RRS feed

  • Question

  • i cant update my windows, i get this error  [Error number: 0x8DDD0004]
    im running windows xp sp2 and ive tried multiple things on the Microsoft site it says to make sure WUWebcontrol class active x add-on is enable but i dont find this on the list of add-ons is there any way of downloading this add-on or something u can do to solve my problem... thank you in advance..

    Tuesday, June 5, 2007 9:03 PM


All replies



    Tuesday, June 5, 2007 10:51 PM
  • X3,


    Unfortunately, your post regarding your problem with Windows Update is off-topic to this forum, which tries to help Microsoft customers who are experiencing WGA-related problems.


    Please visit the Windows Update newsgroups to search for assistance:  http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US


    Good Luck!

    Wednesday, June 6, 2007 3:30 PM
  • Willie Draine,


    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, June 6, 2007 3:31 PM