locked
Can only see one computer to restore from RRS feed

  • Question

  • I am trying to restore files from one of the 3 that I backed up using OneCare. I am now on Win 7. I ran the restore tool and it gives me 2 options, restore from local backup or online photos

    I choose local backup and get the option to restore from one PC's backups, even thought the other pc's folders are in the same place. Says only the one is part of my onecare circle, but I don't even have a circle anymore.

    Have to say, the backup / restore on this product has been a joke from the beginning. Shame I trusted it.

    Monday, January 18, 2010 7:42 PM

Answers

All replies

  • The usual procedure for this issue would be to recommend creating a backup plan and performing a backup before running the restore wizard. However, that's not possible with the Restore Tool.
    I suggest that you contact OneCare support for help:
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Monday, January 18, 2010 7:44 PM
    Moderator
  • I'll add that you can open the .zip files in the backup sets with WinZip or other compression utility and manually extract files as needed, thought that can be rather tedious. And, if a file was split into multiple .zip archives, you'll need to extract all parts, rename them with extensions of .000, .001, .002, etc, before rejoining the parts with this free utility:
     

    http://www.freebyte.com/hjsplit/


    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Monday, January 18, 2010 7:46 PM
    Moderator