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Call centre Developement in MS CRM 2011. RRS feed

  • Question

  • Dear all, I have ms crm 2001 installed and what i want is to develop a Call centre on the ms crm 2011. Is is possible to develop a full functional call centre solution on the ms crm 2011. If so, can anyone guide me or pont me some urls.. Many thanks. Regards Vinay
    Tuesday, August 23, 2011 10:51 AM

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