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Tanjay set to wrong time zone RRS feed

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    Hi Guys,

    I've recently updated a Polycom CX-700 to firmware version 1.0.522.101 and can no longer sign in with it as it receives incorrect time. I can see it sync with our NTP server but it's like it's set to US PST time zone rather than Australian EST. In addition to this, I have confirmed that our root CA is published in AD.

    Prior to upgrading it, I could sign in fine (which makes me believe it was picking up NTP ok). Any ideas?
    Tuesday, August 26, 2008 6:48 AM

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    Did you configure a service record for NTP?

     

    SRV Record

    _ntp._udp.domain.com

    123

    ntpserver.domain.com

    Tuesday, August 26, 2008 10:01 PM
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    Yeah that's all configured. I follow the doco to the letter.
    I don't think NTP is the problem actually, because on successful sign in it'll give the option to set the time zone. Looks to be certificate related I think, but our CA is published in AD and I can retrieve it using web autoenrollment.
    Wednesday, August 27, 2008 12:17 AM
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    Fixed this. It was because I was only specifying domain\username rather than domain.suffix\username.
    Wednesday, August 27, 2008 6:55 AM