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WINDOWS VISTA WONT ACTIVATE

    Question

  • windows vista home premium wont activate

    Diagnostic Report
    (1.9.0027.0):
    -----------------------------------------
    Windows Validation
    Data-->
    Validation Status: Invalid License
    Validation Code:
    50
    Cached Online Validation Code: 0x0
    Windows Product Key:
    *****-*****-RVF77-K23K7-34T2T
    Windows Product Key Hash:
    tkO8SnivXr/Yx+CicGSjrQEzjgg=
    Windows Product ID:
    89578-OEM-7353406-92066
    Windows Product ID Type: 3
    Windows License Type:
    OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID:
    {2A87F0A3-9076-4551-8C3A-DC5986F2C7AA}(3)
    Is Admin: Yes
    TestCab:
    0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By:
    Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture:
    0x00000000
    Build lab: 6002.vistasp2_gdr.130707-1535
    TTS Error:

    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr =
    0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached
    Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr =
    0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed
    By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A,
    hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A,
    hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100
    Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version:
    N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics:
    025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User
    Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program
    Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls:
    Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls
    and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as
    safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe
    for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details:
    <GenuineResults><MachineData><UGUID>{2A87F0A3-9076-4551-8C3A-DC5986F2C7AA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-34T2T</PKey><PID>89578-OEM-7353406-92066</PID><PIDType>3</PIDType><SID>S-1-5-21-1023152290-974350330-2402845256</SID><SYSTEM><Manufacturer>Dell
    Inc.</Manufacturer><Model>Latitude E6400                 
    </Model></SYSTEM><BIOS><Manufacturer>Dell
    Inc.</Manufacturer><Version>A34</Version><SMBIOSVersion
    major="2"
    minor="4"/><Date>20130604000000.000000+000</Date></BIOS><HWID>46303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
    Standard
    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL 
    </OEMID><OEMTableID>M09   
    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
    GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
    Office Home and Student
    2007</Name><Ver>12</Ver><Val>B32761D340ACF12</Val><Hash>Lk/IISWtO6fiEHuwaoWO9fYBgOA=</Hash><Pid>81602-905-8672041-68008</Pid><PidType>1</PidType></Product></Products><Applications><App
    Id="16" Version="12" Result="100"/><App Id="18" Version="12"
    Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1"
    Version="12"
    Result="100"/></Applications></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service
    version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium
    edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP
    channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application
    ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID:
    89578-00146-534-092066-02-1033-6002.0000-0292014
    Installation ID:
    005170115526230366211800395111064575910026761444971270
    Processor Certificate
    URL:
    Machine
    Certificate URL
    Use
    License URL:
    Product
    Key Certificate URL
    Partial
    Product Key: 34T2T
    License Status: Notification
    Notification Reason:
    0xC004F009 (grace time expired).
    Windows Activation
    Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current:
    NgAAAAEAAQABAAIAAgABAAAABAABAAEAJJQynlhP5m74AxYrzuxqn/L0Fu5229garFYAi0bK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA
    2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent:
    yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
     
    APIC   DELL    M09   
      FACP   DELL    M09   
      HPET   DELL    M09   

      MCFG   DELL    M09   
      DMAR   DELL    M09   
      ASF!   DELL 
      M09   
      TCPA    
      SLIC   DELL    M09   
     
    SSDT   PmRef  CpuPm
    Friday, January 31, 2014 1:13 PM

Answers

  • Sorry - it's been a chaotic week! :(

    there's something getting in the way of the proper servicing - but the report isn't telling me anything useful about it.

    I need to see the Event logs..

    Open Event Viewer

    click on the Windows logs entry in the left pane to expand it.

    Now click on the Application entry - wait while it loads.

    Click on 'File'
    in the menu bar and select Save...

    Save the file as
    Appevt.evtx

    Repeat for the
    System log

    then zip both, and upload them to your SkyDrive storage, and post a link - I'll take a look and see if there's anything useful there.



    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, February 6, 2014 7:05 AM
    Moderator

All replies

  • telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, February 1, 2014 7:10 PM
    Moderator
  • Noel, tried that and it doesn't work.

    and the bios was updated a month ago ?

    The machine is running vista home premium

    Sunday, February 2, 2014 12:45 AM
  • Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 2, 2014 9:49 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-RVF77-K23K7-34T2T
    Windows Product Key Hash: tkO8SnivXr/Yx+CicGSjrQEzjgg=
    Windows Product ID: 89578-OEM-7353406-92066
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {2A87F0A3-9076-4551-8C3A-DC5986F2C7AA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.130707-1535
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A87F0A3-9076-4551-8C3A-DC5986F2C7AA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-34T2T</PKey><PID>89578-OEM-7353406-92066</PID><PIDType>3</PIDType><SID>S-1-5-21-1023152290-974350330-2402845256</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A33</Version><SMBIOSVersion major="2" minor="4"/><Date>20120903000000.000000+000</Date></BIOS><HWID>46303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B32761D340ACF12</Val><Hash>Lk/IISWtO6fiEHuwaoWO9fYBgOA=</Hash><Pid>81602-905-8672041-68008</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAQABAAIAAgABAAAABAABAAEAJJQynlhP5m74AxYrzuxqn/L0Fu5229garFZswUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M09   
      FACP   DELL    M09   
      HPET   DELL    M09   
      MCFG   DELL    M09   
      ____   DELL    M09   
      ASF!   DELL    M09   
      TCPA     
      SLIC   DELL    M09   
      SSDT   PmRef  CpuPm

    Monday, February 3, 2014 3:35 PM
  • any news ?
    Wednesday, February 5, 2014 12:50 PM
  • Sorry - it's been a chaotic week! :(

    there's something getting in the way of the proper servicing - but the report isn't telling me anything useful about it.

    I need to see the Event logs..

    Open Event Viewer

    click on the Windows logs entry in the left pane to expand it.

    Now click on the Application entry - wait while it loads.

    Click on 'File'
    in the menu bar and select Save...

    Save the file as
    Appevt.evtx

    Repeat for the
    System log

    then zip both, and upload them to your SkyDrive storage, and post a link - I'll take a look and see if there's anything useful there.



    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, February 6, 2014 7:05 AM
    Moderator