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Windows 7 Not Genuine - Build 7600 RRS feed

  • Question

  • Every so often, my Toshbia Satellite L555D laptop gives me the following error when I turn it on: "Windows 7 Build 7600 This copy of Windows is not genuine". I've gone through and re-activated it several time and it solves the issue for a while, but then the error comes back. I'm running an OEM verision of 7 Home Premium that came with the machine. I ran the diagnositic tool and got the following:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2A98BED6-5BFE-46CA-B0AA-9F7D8D908CBC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A98BED6-5BFE-46CA-B0AA-9F7D8D908CBC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-173478840-2406075579-3553794093</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L555D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>F7B93607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-031-214030-02-1033-7600.0000-0392010
    Installation ID: 017174834796788266572846828305913150833601008895119534
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4KT4
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/14/2011 9:30:18 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:8:2010 12:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqiE6+BNVPkWSAYnxPsC+rxIxLcYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   AMD     ANT    
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      TCPA   TOSCPL         
      SLIC   TOSCPL  TOSCPL00
      SSDT   AMD     POWERNOW


    Any help you all can give is appreciated!

     

     


    Friday, January 14, 2011 2:50 PM

Answers

  • "drewmacejak" wrote in message news:00d8276e-7e47-470f-803d-eda3eb40fa12...
    Went to the validation site and it got rid of the error. Unsure why it keeps occuring though. Could it possibly be due to the fact that I do not have consistent internet acess to the machine? Anyways, thank you for the assistance.

    If you have a program that requires validation (such as MSE) then validation is periodically checked in the background to ensure that the machine is still within the parameters allowed.
     If the check can't be made for some reason, then it's periodically repeated until either
    1) it validates successfully
    2) it connects to the Validation server but fails validation
    or
    3) it reaches a time-out (which I believe is 3 days, but could well be wrong)
    In either of cases 2 or 3, then the user gets a 'non-genuine' notification.
     
    HTH
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 14, 2011 3:44 PM
    Moderator
  • Windows, itself does not need internet access to continue to be validated as Genuine. 

    However, Noel could be correct about MSE (I don't know enough about MSE to be sure).  BUT after the 3 days (or whenever the time-out is for that program), any message would come from MSE, not from Windows. In other words, Windows's Genuine state would not change due to MSE not being able to access the internet.

    As Noel mentioned, I don't see any Genuine issue with your Diagnostic Report.


    Darin MS
    Friday, January 14, 2011 9:25 PM

All replies

  • "drewmacejak" wrote in message news:90051818-54d2-4da6-bdf0-7ad2a05661ad...

    Every so often, my Toshbia Satellite L555D laptop gives me the following error when I turn it on: "Windows 7 Build 7600 This copy of Windows is not genuine". I've gone through and re-activated it several time and it solves the issue for a while, but then the error comes back. I'm running an OEM verision of 7 Home Premium that came with the machine. I ran the diagnositic tool and got the following:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003



    I can see no obvious problems - please go to the Validation site, and attempt to validate windows - if it fails, see if the Diagnostics can help
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 14, 2011 3:01 PM
    Moderator
  • Went to the validation site and it got rid of the error. Unsure why it keeps occuring though. Could it possibly be due to the fact that I do not have consistent internet acess to the machine? Anyways, thank you for the assistance.
    Friday, January 14, 2011 3:31 PM
  • "drewmacejak" wrote in message news:00d8276e-7e47-470f-803d-eda3eb40fa12...
    Went to the validation site and it got rid of the error. Unsure why it keeps occuring though. Could it possibly be due to the fact that I do not have consistent internet acess to the machine? Anyways, thank you for the assistance.

    If you have a program that requires validation (such as MSE) then validation is periodically checked in the background to ensure that the machine is still within the parameters allowed.
     If the check can't be made for some reason, then it's periodically repeated until either
    1) it validates successfully
    2) it connects to the Validation server but fails validation
    or
    3) it reaches a time-out (which I believe is 3 days, but could well be wrong)
    In either of cases 2 or 3, then the user gets a 'non-genuine' notification.
     
    HTH
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 14, 2011 3:44 PM
    Moderator
  • Windows, itself does not need internet access to continue to be validated as Genuine. 

    However, Noel could be correct about MSE (I don't know enough about MSE to be sure).  BUT after the 3 days (or whenever the time-out is for that program), any message would come from MSE, not from Windows. In other words, Windows's Genuine state would not change due to MSE not being able to access the internet.

    As Noel mentioned, I don't see any Genuine issue with your Diagnostic Report.


    Darin MS
    Friday, January 14, 2011 9:25 PM