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Office Crash Dumps are rarely collected using WER settings RRS feed

  • Question

  • Hi,

    Office 2007 dumps are not being created (very rarely) using the settings mentioned at http://msdn.microsoft.com/en-us/library/bb513638%28VS.85%29.aspx

    Here are the registry settings i have made. I tried making a separate key for Excel as well, however it did not work. Very rarely though, dumps are created. I have noticed that if I get excel to crash on startup the dumps are mostly created.

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps]
    "DumpFolder"=hex(2):63,00,3a,00,5c,00,64,00,75,00,6d,00,00,00
    "DumpType"=dword:00000001
    "DumpCount"=dword:00000010
    Other applications work fine.

    Even Office 2003 dumps are rarely created. Why is it so?

    I use Windows Vista SP1 32 bit version.

    I suspect Vista's Application Recovery Settings could be a cause. Applications can register for recovery, and all office applications seem to make this registration.

    Regards,

    Basso Profondo

    Friday, October 30, 2009 3:15 PM

Answers

  • Thanks,

    I've shifted it here:

    http://social.msdn.microsoft.com/Forums/en-US/isvwindowserrors/thread/4945fbcb-b841-47f2-8d29-7aaadfde97b2

    Regards,
    Basso Profondo
    Monday, November 2, 2009 1:03 PM

All replies

  • Thank you for visiting the Microsoft forum. This forum focuses on Perfmon, taskmgr, and resmon. I am moving your question to the moderator forum ("Where is the forum for..?"). The owner of the forum will direct you to a right forum.

    Thanks.

    Friday, October 30, 2009 4:22 PM
  • Thanks Kukjin Lee ,

    Anybody please guide me where to ask this question, It's related to System Administration and collection of crash dumps for applications.

    Regards,
    Basso Profondo
    Monday, November 2, 2009 5:33 AM
  • Thanks,

    I've shifted it here:

    http://social.msdn.microsoft.com/Forums/en-US/isvwindowserrors/thread/4945fbcb-b841-47f2-8d29-7aaadfde97b2

    Regards,
    Basso Profondo
    Monday, November 2, 2009 1:03 PM