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MSDN version of Windows 7 Ultimate vs retail copy RRS feed

  • Question

  • I recently purchased five copies of Windows 7 Ultimate in a private transaction. All copies were shrink-wrapped and appeared to be regular retail copies. Each package contained the hologrammed installation disks and installation key. When I attempted to install one, it came up 'blocked by Microsoft'. After talking to a bunch of MS people, I was eventally transferred to WGA at (866)530-6599. The representive checked each key and informed me that all are MSDN versions that could not be activated.

    Question: Is this true? I was surprised because they all are sealed retail boxed versions, and I always thought that MSDN versions were downloaded. I do not think it is appropriate to invalidate all of my Windows 7 copies, as they seem to be genuine in all respects. I do not think I am going to be able to get a refund from the seller, as he says they are ok and he has never had this type of problem.

    Could anyone enlighten me as to what is going on here, and the proper place to pursue this matter? Many thanks.
    Tuesday, March 1, 2011 3:42 PM

Answers

  • Yes it is true.  Normally we ask you to post MGADiag reports here and someone would verify but that may not be necessary given your conversations with MS.  You may do so if you wish further confirmation to remove all doubt.  Download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    I know your boxes looked real, but take a look at

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    Many counterfeit copies made in China and Mexico are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  Pursue a refund for items not as described immediately.  Do not accept replacement product keys from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    Buy copies of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

    Once you purchase genuine copies you may avoid reinstallation by using the Change Product Key link at the bottom of the System Properties page if you prefer.  Please be sure no malware was on the fake dvds.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, March 1, 2011 4:06 PM
    Answerer