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Got the blue screen of death. Reinstalled Windows but I have warnings indicating my copy of Windows may be counterfeit. It is not a fake. I have four computers (wife, kids, laptop) and four copies of windows that came preinstalled on the computers. For reasons unknown, I cannot download the Windows Genuine Advantage Validation Tool or use the tool at its current location. Diagnostic report follows:
If it matters, computer is a Dell DImension 8100 bought new in 2001 with WIndows ME and upgraded to Windows XP. I have the product key stickered on the side of the computer if you need it.
Thanks
James - Spent all weekend trying to get my computer up.
Diagnostic Report (1.7.0012.0):
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WGA Data-->
Validation Status: Validation Control not Installed
Detailed Status: N/A
Windows Product Key: *****-*****-HH68B-8PHHX-XHYXY
Windows Product Key Hash: qZS3PiLb0A6jReY3AbArFyEmnfw=
Windows Product ID: 76477-OEM-2167311-73948
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: 082aece7-74b5-4ee0-bee8-f8a8914c5b8b
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Failed to retrieve file version. - 0x0
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: FCEE394C-438-80080005_025D1FF3-118-80080005
Resolution Status: N/ANotifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.20.0
Signed By: Microsoft
Office Diagnostics: FCEE394C-438-80080005_025D1FF3-118-80080005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: F:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>082aece7-74b5-4ee0-bee8-f8a8914c5b8b</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-XHYXY</PKey><PID>76477-OEM-2167311-73948</PID><PIDType>3</PIDType><SID>S-1-5-21-861567501-436374069-1343024091</SID><SYSTEM/><BIOS><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>00C3348F0184CE5A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>B2DEFAD537F72C6</Val><Hash>I/6hPMNBuF3dYy8QkL1zt4VW6Q4=</Hash><Pid>54186-700-4306915-17219</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Sunday, February 25, 2007 11:24 PM
Answers
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James:
It looks like part of the files needed to properly run WGA Validation and WGA Notifications is missing. Can you try downloading and running the installation package by itself?
http://go.microsoft.com/fwlink/?linkid=69498
-phil
Sunday, February 25, 2007 11:44 PM
All replies
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James:
It looks like part of the files needed to properly run WGA Validation and WGA Notifications is missing. Can you try downloading and running the installation package by itself?
http://go.microsoft.com/fwlink/?linkid=69498
-phil
Sunday, February 25, 2007 11:44 PM -
Phil - Thanks. That was too easy. I take back one of the the bad words I called MSFT this weekend during my blue screen of death party. Now more work to do to get all the programs back. Later and many thnaks
James
Monday, February 26, 2007 2:51 AM