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can't sign in with non-working email address RRS feed

  • Question

  • Help! Since I upgraded to Money Plus, the old email address comes up, which is no longer used, and when I type password it won't accept. I CAN'T GET INTO my Money!
    Wednesday, August 10, 2011 9:46 PM

All replies

  • Help! Since I upgraded to Money Plus, the old email address comes up, which is no longer used, and when I type password it won't accept. I CAN'T GET INTO my Money!


    Disconnect from the Internet.  You may have to
    change the date on your computer to a date in January, such as 2011
    Jan 15.  Start Money, and log in offline.  Remove your LiveID.  Do
    not attempt to change your LiveID.  If you already changed your
    LiveID, use the credentials that were in effect at the time that
    you saved that Money file.

    To remove the Live ID, go to File-PasswordManager, and choose to
    remove your LiveID.  To remove or add a conventional password, also
    see File->PasswordManager.

    Thursday, August 11, 2011 1:24 AM
    Moderator