Validation of Windows XP RRS feed

  • Question

  • Diagnostic Report (1.7.0039.0):
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
    Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
    Windows Product ID: 55277-OEM-2111907-00103
    Windows Product ID Type: 2
    CSVLK Server: N/A
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {93095EB2-9F80-47BC-88E2-27CD0A7CCBA8}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-416-800401f3_E2AD56EA-221-800401f3_16E0B333-147-800401f3_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-416-800401f3_E2AD56EA-221-800401f3_16E0B333-80-800401f3_78155E4D-307-800401
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:


    The above is the response from the MGA diagnostics tool, but the still get the message below


    Why didn't my machine complete validation?

    You have encountered an unknown error. Please contact your local product support team for further assistance with this issue.

    Please advise
    Monday, July 30, 2007 4:21 PM


All replies

  • Hello Larry,


    This is an issue with your XML services on your computer. If you compare your diagnostic report with others on the forum, you will notice that you are missing a bunch of text at the bottom of your report. We call this the XML Blob. We have found that the 299 error in conjunction with the missing XML Blob means that either that the file msxml3.dll is unregistered (which means the registry key  “HKEY_CLASSES_ROOT\MSXML.DOMDocument”  is missing) or msxml3.dll is missing/corrupt.  NOTE:  st I recommend that you backup any and all data for precautionary measures. 


    To fix your issue, follow the below steps:

     1) Click 'Start' button, then “Run...”

    2) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>
    (Note: This will register the msxml3.dll and the registry entry ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)


     If this does not work, the msxml3.dll may be missing or corrupt. Follow the below steps, in that case:


    1) Go to the 'Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)' download page at  http://www.microsoft.com/downloads/details.aspx?FamilyID=28494391-052b-42ff-9674-f752bdca9582&DisplayLang=en

    2) From the files available, download “msxml3.msi”

    3) Double click the file and follow the steps to install.

    4) After the install is complete, click 'Start' button, then 'Run...'

    5) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>


    Larry please post back and let us know if this resolves your situation. Thank you and hope your week goes great.


     Thank you


    Stephen Holm, MS

    WGA Forum Manager


    Monday, July 30, 2007 9:29 PM
  • Hi Stephen


    Thanks for the prompt response but unfortunately it did not work, tried both options to no avail


    Came up with error

    DllRegisterServer in msxml3.dll failed

    Return code was 0x80004005


    Your further assistance would be greatly appreciated





    Tuesday, July 31, 2007 5:37 PM
  • Larry,


    Please review the following KB article:  http://support.microsoft.com/kb/883821/en-us.  Let us know the outcome. 



    Stephen Holm, MS

    Wednesday, August 1, 2007 2:17 AM