Windows 7 Build 7600 Not genuine

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  "lomipr" wrote in message news:9055f444-58a7-4475-a038-b90f0b527e55...

  I bought my laptop last Aug on a military base and never had any issues until now. I have a Toshiba Satellite L505-S5997 and received this error message today. I have never turned in my computer for servicing or anything like that. I ran the diagnostic with the following result:

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 50

  Cached Online Validation Code: 0x0

  Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG

  Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=

  Windows Product ID: 00359-OEM-8992687-00057

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

  ID: {6506A4D0-2551-46C6-BFE4-76B23158ED83}(1)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/A, hr = 0x80070002

  Signed By: N/A, hr = 0x80070002

  Product Name: Windows 7 Home Premium

  Architecture: 0x00000009

  Build lab: 7600.win7_gdr.100618-1621

  TTS Error:

  Validation Diagnostic:

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

  OGAExec.exe Signed By: N/A, hr = 0x80070002

  OGAAddin.dll Signed By: N/A, hr = 0x80070002

   

  OGA Data-->

  Office Status: 109 N/A

  OGA Version: N/A, 0x80070002

  Signed By: N/A, hr = 0x80070002

  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{6506A4D0-2551-46C6-BFE4-76B23158ED83}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-2491787460-2527233975-1511210210</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20090805000000.000000+000</Date></BIOS><HWID>EEB93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  Software licensing service version: 6.1.7600.16385

   

  Name: Windows(R) 7, HomePremium edition

  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00359-00178-926-800057-02-1033-7600.0000-3012010

  Installation ID: 000620647092613806277991450215371752739606871196721341

  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial Product Key: W8DQG

  License Status: Notification

  Notification Reason: 0xC004F063.

  Remaining Windows rearm count: 2

  Trusted time: 12/2/2010 11:17:58 PM

   

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: 0x00000000

  HealthStatus: 0x0000000000000000

  Event Time Stamp: 9:5:2010 19:17

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

   

   

  HWID Data-->

  HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFkQv6vMAasU6T62iR8il7BNGRGyg==

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20001

  OEMID and OEMTableID Consistent: yes

  BIOS Information:

    ACPI Table Name           OEMID Value     OEMTableID Value

    APIC                                    TOSINV                                TOSINV00

    FACP                                   TOSINV                                TOSINV00

    HPET                                    TOSINV                                TOSINV00

    BOOT                                  TOSINV                                TOSINV00

    MCFG                                 TOSINV                                TOSINV00

    ASF!                                     TOSINV                                TOSINV00

    SLIC                                      TOSINV                                TOSINV00

    SSDT                                    PmRef                  CpuPm

  I'm not computer saavy, but from reading other posts I tried to activate with the product key and got the following error:

  Error Code 0xC004F063

  Please help!

  
  

  For some reason, your PC is unable to properly read the BIOS SLIC table which enables the machine to self-activate.

  You can try either

   

  1) activating using the COA Product key from the label on your laptop

  or

  2) a reinstall using the Recovery procedures  - this will delete all data on your machine (and isn't guaranteed to work)

   

  To change the Product Key, go to the System Properties page, and use the link at the bottom. You will need to activate by phone.

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Friday, December 3, 2010 10:02 PM

  Friday, December 3, 2010 6:46 AM

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  Thanks for replying! I called Toshiba and they said I had to make a back-up disc and do a system restore which will reformat my computer back to how it was when I purchased it.

  The label on the bottom of my computer is smeared and unreadable. I did notice however that the product key on that label is different from the one I have off the computer. Is it supposed to be different?

  I just want to go on record saying this sucks a$$ and micosoft should be able to provide us non-computer saavy people with simple solutions. I'm taking classes right now and this is preventing me from being able to do my work!!

  ---

  LMP

  Friday, December 3, 2010 5:39 PM
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  "lomipr" wrote in message news:c567b51c-09a7-42f4-86ff-becea524de50...

  Thanks for replying! I called Toshiba and they said I had to make a back-up disc and do a system restore which will reformat my computer back to how it was when I purchased it.

  The label on the bottom of my computer is smeared and unreadable. I did notice however that the product key on that label is different from the one I have off the computer. Is it supposed to be different?

  I just want to go on record saying this sucks a$$ and micosoft should be able to provide us non-computer saavy people with simple solutions. I'm taking classes right now and this is preventing me from being able to do my work!!

  ---

  LMP

  
  

  Yes, it's common for the two keys to be different....

  Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

   

  
  A)    OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

   

  B)     COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
  

   

  Unfortunately, MS made some assumptions when they specified the materials for the COA stickers - and they have proven to suck, BIG-time. Hopefully, someone has noticed, and the next generation will be better (but don't hold your breath, and it doesn't help you)

   

  Toshiba should be able to supply you with appropriate recovery media at a reasonable price - if not, then you will have to either bite the bullet and purchase Retail media, or go with an alternative OS, such as Linux.

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Friday, December 3, 2010 10:02 PM

  Friday, December 3, 2010 7:05 PM

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  Thank you for taking the time to break it all down for me! I will try Toshiba's fix. (sigh)

  ---

  LMP

  Saturday, December 4, 2010 2:24 PM