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Problems with my Activation key it dosent work. RRS feed

  • Question

  • I am new to these forums so i dont know if im asking for help for this issue in the correct format or location but here it goes anyways.

    I have just recently updated my computers motherboard bios because i was told that it would solve a few problems i was having and it did. But Ever since then i have gotten an Activate Windows message telling me i need to activate it. Now i have never had to activate my windows before, im guessing my motherboard or something contained the information needed whenever i would reformat my pc in the past with the Windows XP disk that came with my computer it would never ask me for my activation key.

    So i fugred it wasnt a big deal id just look on the bottom of my case and grab the activation key, I typed the key in carefully i know it was correct because i tried it multiple times. And it said the activation key was incorrect. Im not sure how to fix this it did give me a link to go to incase i was having problems with the cd key but when i clicked the link it sent me to a page that did not exist so i found my way to here.


    Does anyone know what may be wrong iv had this pc for years and i have reformated my pc many times and im not 100% sure but i dont think Activation keys for windows go bad over time do they?. Did i mess something up when i updated my motherboard bios? and if so what do i do. 


    Thanks Ahead!
    Monday, January 19, 2009 8:19 AM

Answers

  • Hello Zeaig,

    Activation falls outside the support scope for WGA. Please call telephone activation and explain what occurred. Next you will need to request an activation over ride.  The telephone activation numbers are located at the following Knowledge Base article:  


    Telephone Activation Centers
    :

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, January 19, 2009 10:51 PM
    Monday, January 19, 2009 10:36 PM

All replies

  • The reason your activation was invalidated was because the BIOS update erased the SLP SLIC tables. Try to contact your PC's manufacturer.
    • Proposed as answer by motherboardlove Monday, January 19, 2009 1:48 PM
    • Unproposed as answer by Stephen Holm Monday, January 19, 2009 10:51 PM
    Monday, January 19, 2009 1:47 PM
  • Zeaig,

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the Certificate of Authenticity (CoA) affixed to the computer, or affixed to the outer boxtop of the retail XP packaging. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, Media Center, or another version or edition of Windows?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key that may be printed on the CoA.


    The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, January 19, 2009 6:09 PM
  • Hello Zeaig,

    Activation falls outside the support scope for WGA. Please call telephone activation and explain what occurred. Next you will need to request an activation over ride.  The telephone activation numbers are located at the following Knowledge Base article:  


    Telephone Activation Centers
    :

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, January 19, 2009 10:51 PM
    Monday, January 19, 2009 10:36 PM