Hi,
I have quite a few posts about the email router/queues/email from CRM so i wanted to start this on a separate thread.
I think I might be missing the point on some things so please bear with me.
I have configured a test email address with an outgoing profile using the email router
crm.test@mydomain.com
I have configured a queue that looks at an email address
crm.requests@mydomain.com. Now if i create an email in an account and set it to send from
crm.test@mydomain.com and send to
crm.requests@mydomain.com and then hit tab to move to the subject the CRM loading circle appears and it resolves the To address as my queue name. I populate the rest of the email and hit send.
After a short while a look at the queue for
crm.request@mydomain.com and the email is there.
My question is should this not also send an actual email to
crm.requests@mydomain.com? if i log into the pop3 account it is not there.
As i mentioned i might be missing the point of queue's in relation to CRM so any help/explaining would be appreciated.
