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Windows Home Edtion Hp Product Key Invalid RRS feed

  • Question

  • Hello,
     
    I wonder if you can help me,
     
    I have re-formatted my computer due to a virus, when re-installing windows I noticed I did not have a windows disc so I borrowed a windows home edtion disc and used my product key on my computer tower.
     
    This is not working and it keeps saying the key is not valid? The product key infomation says:
    Windows XP Home Edition Hp  followed by my product key.
     
    Do I need a Hp windows disc? My computer is Compaq Presario and the product key does not work on any discs I have tried. I don't want to buy this again as iv already bought a license and not sure what to do? It does not say OEM or RETAIL just Hp?
     
     
    Thanks alot,
     
    Lewis
    Wednesday, August 4, 2010 7:13 PM

Answers

  • "Lewis028" wrote in message news:908c123f-a4d9-441d-9793-e7129992670d...
    Hello,
     
    I wonder if you can help me,
     
    I have re-formatted my computer due to a virus, when re-installing windows I noticed I did not have a windows disc so I borrowed a windows home edtion disc and used my product key on my computer tower.
     
    This is not working and it keeps saying the key is not valid? The product key infomation says:
    Windows XP Home Edition Hp  followed by my product key.
     
    Do I need a Hp windows disc? My computer is Compaq Presario and the product key does not work on any discs I have tried. I don't want to buy this again as iv already bought a license and not sure what to do? It does not say OEM or RETAIL just Hp?
     
     
    Thanks alot,
     
    Lewis

    You need to use OEM disks to install using the Key on your CoA Sticker - such disks always state 'For installation only on a new computer', or have the manufacturer's name on them.
    It's quite possible that the disks you have been using are 'BIOS locked' which means that they will only work on machines with the correct BIOS installed in the hardware.
    You may be able to get a set of System Recovery disks from HP/Compaq for your system for a relatively low cost - USD20-50, but they may be out of stock by now, depending on the age of your machine.
    If you use an MS OEM System builder XP Home disk for the install (hologrammed  with the wording above on it), it should work fine with the HP Key.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Lewis028 Thursday, August 5, 2010 4:47 PM
    Wednesday, August 4, 2010 8:09 PM
    Moderator

All replies

  • In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
    Darin MS
    Wednesday, August 4, 2010 7:36 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-67XVC-XJ4VC-M3YWD
    Windows Product Key Hash: ZllhrAegJKxAamy0vbnd3MxoR04=
    Windows Product ID: 55274-644-6757532-23912
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {90B371BB-834D-4C8F-B441-9FDFAD8E1DA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{90B371BB-834D-4C8F-B441-9FDFAD8E1DA6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M3YWD</PKey><PID>55274-644-6757532-23912</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-179605362-839522115</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>EC520AA-ABU SR1519UK GB530</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>3.47</Version><SMBIOSVersion major="2" minor="4"/><Date>20060303000000.000000+000</Date></BIOS><HWID>C8F23B070184C076</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1005E:Compaq Computer Corporation|100E0:Compaq Computer Corporation|100E0:Compaq Computer Corporation|100E0:Hewlett-Packard Company|1C920:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

     

    Note: This is not the product key on my tower because I can't get past the product activation on the install.

     

    Thanks

    Wednesday, August 4, 2010 7:48 PM
  • "Lewis028" wrote in message news:908c123f-a4d9-441d-9793-e7129992670d...
    Hello,
     
    I wonder if you can help me,
     
    I have re-formatted my computer due to a virus, when re-installing windows I noticed I did not have a windows disc so I borrowed a windows home edtion disc and used my product key on my computer tower.
     
    This is not working and it keeps saying the key is not valid? The product key infomation says:
    Windows XP Home Edition Hp  followed by my product key.
     
    Do I need a Hp windows disc? My computer is Compaq Presario and the product key does not work on any discs I have tried. I don't want to buy this again as iv already bought a license and not sure what to do? It does not say OEM or RETAIL just Hp?
     
     
    Thanks alot,
     
    Lewis

    You need to use OEM disks to install using the Key on your CoA Sticker - such disks always state 'For installation only on a new computer', or have the manufacturer's name on them.
    It's quite possible that the disks you have been using are 'BIOS locked' which means that they will only work on machines with the correct BIOS installed in the hardware.
    You may be able to get a set of System Recovery disks from HP/Compaq for your system for a relatively low cost - USD20-50, but they may be out of stock by now, depending on the age of your machine.
    If you use an MS OEM System builder XP Home disk for the install (hologrammed  with the wording above on it), it should work fine with the HP Key.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Lewis028 Thursday, August 5, 2010 4:47 PM
    Wednesday, August 4, 2010 8:09 PM
    Moderator
  • Thanks Noel,

    I phoned Hp and they gave me a website, after following instructions I bought a recovery disc, this should now solve the problem,

    Thanks alot

    Lewis

    Thursday, August 5, 2010 4:49 PM
  • "Lewis028" wrote in message news:57f94376-274c-4702-a3bb-e74f96af8e8c...

    Thanks Noel,

    I phoned Hp and they gave me a website, after following instructions I bought a recovery disc, this should now solve the problem,

    Thanks alot

    Lewis


    Glad to hear that you're on the way to a good resolution of your problem - good luck!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, August 5, 2010 9:29 PM
    Moderator