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Windows Home Edtion Hp Product Key Invalid

Question
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Hello,I wonder if you can help me,I have re-formatted my computer due to a virus, when re-installing windows I noticed I did not have a windows disc so I borrowed a windows home edtion disc and used my product key on my computer tower.This is not working and it keeps saying the key is not valid? The product key infomation says:Windows XP Home Edition Hp followed by my product key.Do I need a Hp windows disc? My computer is Compaq Presario and the product key does not work on any discs I have tried. I don't want to buy this again as iv already bought a license and not sure what to do? It does not say OEM or RETAIL just Hp?Thanks alot,Lewis
- Changed type Darin Smith MS Wednesday, August 4, 2010 7:36 PM
Wednesday, August 4, 2010 7:13 PM
Answers
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"Lewis028" wrote in message news:908c123f-a4d9-441d-9793-e7129992670d...Hello,I wonder if you can help me,I have re-formatted my computer due to a virus, when re-installing windows I noticed I did not have a windows disc so I borrowed a windows home edtion disc and used my product key on my computer tower.This is not working and it keeps saying the key is not valid? The product key infomation says:Windows XP Home Edition Hp followed by my product key.Do I need a Hp windows disc? My computer is Compaq Presario and the product key does not work on any discs I have tried. I don't want to buy this again as iv already bought a license and not sure what to do? It does not say OEM or RETAIL just Hp?Thanks alot,Lewis
You need to use OEM disks to install using the Key on your CoA Sticker - such disks always state 'For installation only on a new computer', or have the manufacturer's name on them.It's quite possible that the disks you have been using are 'BIOS locked' which means that they will only work on machines with the correct BIOS installed in the hardware.You may be able to get a set of System Recovery disks from HP/Compaq for your system for a relatively low cost - USD20-50, but they may be out of stock by now, depending on the age of your machine.If you use an MS OEM System builder XP Home disk for the install (hologrammed with the wording above on it), it should work fine with the HP Key.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Lewis028 Thursday, August 5, 2010 4:47 PM
Wednesday, August 4, 2010 8:09 PMModerator
All replies
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In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
Darin MSWednesday, August 4, 2010 7:36 PM -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Cached Validation Code: N/A
Windows Product Key: *****-*****-67XVC-XJ4VC-M3YWD
Windows Product Key Hash: ZllhrAegJKxAamy0vbnd3MxoR04=
Windows Product ID: 55274-644-6757532-23912
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {90B371BB-834D-4C8F-B441-9FDFAD8E1DA6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{90B371BB-834D-4C8F-B441-9FDFAD8E1DA6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M3YWD</PKey><PID>55274-644-6757532-23912</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-179605362-839522115</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>EC520AA-ABU SR1519UK GB530</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>3.47</Version><SMBIOSVersion major="2" minor="4"/><Date>20060303000000.000000+000</Date></BIOS><HWID>C8F23B070184C076</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1005E:Compaq Computer Corporation|100E0:Compaq Computer Corporation|100E0:Compaq Computer Corporation|100E0:Hewlett-Packard Company|1C920:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/ANote: This is not the product key on my tower because I can't get past the product activation on the install.
Thanks
Wednesday, August 4, 2010 7:48 PM -
"Lewis028" wrote in message news:908c123f-a4d9-441d-9793-e7129992670d...Hello,I wonder if you can help me,I have re-formatted my computer due to a virus, when re-installing windows I noticed I did not have a windows disc so I borrowed a windows home edtion disc and used my product key on my computer tower.This is not working and it keeps saying the key is not valid? The product key infomation says:Windows XP Home Edition Hp followed by my product key.Do I need a Hp windows disc? My computer is Compaq Presario and the product key does not work on any discs I have tried. I don't want to buy this again as iv already bought a license and not sure what to do? It does not say OEM or RETAIL just Hp?Thanks alot,Lewis
You need to use OEM disks to install using the Key on your CoA Sticker - such disks always state 'For installation only on a new computer', or have the manufacturer's name on them.It's quite possible that the disks you have been using are 'BIOS locked' which means that they will only work on machines with the correct BIOS installed in the hardware.You may be able to get a set of System Recovery disks from HP/Compaq for your system for a relatively low cost - USD20-50, but they may be out of stock by now, depending on the age of your machine.If you use an MS OEM System builder XP Home disk for the install (hologrammed with the wording above on it), it should work fine with the HP Key.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Lewis028 Thursday, August 5, 2010 4:47 PM
Wednesday, August 4, 2010 8:09 PMModerator -
Thanks Noel,
I phoned Hp and they gave me a website, after following instructions I bought a recovery disc, this should now solve the problem,
Thanks alot
Lewis
Thursday, August 5, 2010 4:49 PM -
"Lewis028" wrote in message news:57f94376-274c-4702-a3bb-e74f96af8e8c...
Thanks Noel,
I phoned Hp and they gave me a website, after following instructions I bought a recovery disc, this should now solve the problem,
Thanks alot
Lewis
Glad to hear that you're on the way to a good resolution of your problem - good luck!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, August 5, 2010 9:29 PMModerator