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This copy of Windows is not Genuine Build 6002 RRS feed

  • Question

  • When pc starts a message appears in bottom left of screen stating Windows Vista (TM) Build 6002, This copy of Windows is not genuine.  A dialogue box appears and asks me to activate windows where I can either activate now or activate later.  If I click activate now I am asked to insert my OS disc but the disc never autoplays.
    Tuesday, June 29, 2010 1:15 AM

Answers

  • Hi Chase2004,

     Your Diagnostic Report suggests that there may be a problem with Vista's Licensing Store.  Please try the below steps to recreate the Store.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.


    Darin MS
    Thursday, July 8, 2010 8:51 PM

All replies

  • "Chase2004" wrote in message news:909ee0bb-c1ca-4d9c-9b25-5e8aa38472e9...
    When pc starts a message appears in bottom left of screen stating Windows Vista (TM) Build 6002, This copy of Windows is not genuine.  A dialogue box appears and asks me to activate windows where I can either activate now or activate later.  If I click activate now I am asked to insert my OS disc but the disc never autoplays.

    I don't know why you should be asked to insert your disk - it's totally unnecessary.
    Please read the Announcements and Stickies in the forum's index page, and reply back with your MGADiag report

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 29, 2010 7:50 AM
    Moderator
  • When I click copy on the MGADiag report, nothing happens.  Are the results copied into the program somewhere that I can access them?
    Wednesday, June 30, 2010 10:34 PM
  • "Chase2004" wrote in message news:e6a64fa4-65c5-43b0-a89c-f6d595304d35...
    When I click copy on the MGADiag report, nothing happens.  Are the results copied into the program somewhere that I can access them?

    Once you click Copy, the report is copied to the Clipboard - you then are able to paste it into either your response here, or into Notepad (or both, if you want to keep a local copy as well as the one sent here)
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 2, 2010 10:23 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89583-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {8790CAE7-03D3-4CD5-A8AB-3250D03D5513}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8790CAE7-03D3-4CD5-A8AB-3250D03D5513}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89583-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2849303911-785469065-2072402833</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20090513000000.000000+000</Date></BIOS><HWID>E6333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GEQ6pBu2jNC1nYOKB/y9FRtsLAUGKxWRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          WN09   
      FACP            DELL          WN09   
      HPET            DELL          WN09   
      MCFG            DELL          WN09   
      SLIC            DELL          WN09   
      SSDT            PmRef        CpuPm
    Sunday, July 4, 2010 1:51 PM
  • I can't see anything obviously wrong with the report - other than the fact that it's declaring 'Invalid License' :)

    ...and the fact that a section of the report appears to be missing - have you edited the Licensing Data section out? Please don't as it IS important, and cannot either identify you or your machine.

    What version of Windows is showing on the Sticky label (either on the bottom of the machine or in the battery compartment)?

    Have you done a BIOS update?

    Wha may give us some more data is if you go to the Validation site, and attempt to validate there if/when it fails make a note of the EXACT error message, and then try the Validation Diagnostics tool.

    Once that's complete, run another MGADiag report, and post the results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 4, 2010 6:47 PM
    Moderator
  • I copied and pasted the report exactly as it appeared.  The sticky label on the bottom of the laptop says Windows Vista Home Premium OEMAct.  I don't know what a BIOS update is, so I haven't preformed an update that I know of.  Where is the validation site?
    Sunday, July 4, 2010 9:28 PM
  • "Chase2004" wrote in message news:5f5bec5d-a410-40c1-8743-4c93014b5612...
    I copied and pasted the report exactly as it appeared.  The sticky label on the bottom of the laptop says Windows Vista Home Premium OEMAct.  I don't know what a BIOS update is, so I haven't preformed an update that I know of.  Where is the validation site?

    Ooops! - sorry, forgot to add the site link:-
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, July 5, 2010 8:30 AM
    Moderator
  • The validation results say that "Validation Incomplete.  The validation service is unable to determine whether this copy of Windows Vista is genuine.  Recommended solution run validation again later."  Where can I find the validation diagnostics tool?
    Monday, July 5, 2010 10:41 PM
  • Hi Chase2004,

     Your Diagnostic Report suggests that there may be a problem with Vista's Licensing Store.  Please try the below steps to recreate the Store.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.


    Darin MS
    Thursday, July 8, 2010 8:51 PM
  • heads up for that, the information above did the trick. I am now happy, thanks to you.

    Thursday, July 15, 2010 12:26 PM