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Windows 7 ultimate saying not genuine RRS feed

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    Hello i received my desktop through an organization and i called them first and they verified that the windows is indeed genuine but i started getting a may not be genuine message a couple days ago i ran the MGA tool and here is the results..so i dont know what is going on..thanks for reading this.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {C4C027BA-4AA8-441D-9662-76ED73A7CD99}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C4C027BA-4AA8-441D-9662-76ED73A7CD99}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-688798629-611957826-2002657529</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX280               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="3"/><Date>20060303000000.000000+000</Date></BIOS><HWID>E9063A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7601.0000-1532006
    Installation ID: 001585585636401202927145033083651153885311826416039884
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 3/8/2013 2:21:32 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJRSsDCWhBHupGSSjgK0gaJRJAeQOOw7

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   GX280  
      FACP DELL   GX280  
      HPET DELL   GX280  
      BOOT DELL   GX280  
      MCFG DELL   GX280  
      SSDT DELL st_ex
      ASF! DELL   GX280  

    Friday, March 8, 2013 8:54 PM

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    Great - that should save you some money, then :)

    If you want to keep the current installation intact, you may be able to do a Repair install with an Upgrade license for Windows 7 Ultimate.

    This should maintain current programs, settings and data - you'll just have to reinstall all the updates.

    You will have to re-arm the license before beginning, as the repair may not start from a non-genuine state.

    If you're not that fussed about the current install, pick your favoured edition of Windows and install an upgrade using a Clean Install procedure - you will have to back up to external media first. This could be a LOT cheaper than Ultimate, so work out the costs in time as well! For 95% of people Ultimate is for bragging rights, rather than need - generally you'd only need Home Premium at most, or Pro if you need access to Domain Networks. Many people would never notice if the only had Home Basic, as they don't even use the bells and whistles that Premium brings to the party :)

    You should also point out to the organisation that they are guilty of counterfeiting, and ask what they intend to do about it - both for your machine, and for the others they've distributed.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, March 9, 2013 11:41 AM
    Moderator

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    Your computer (or at least the motherboard) was manufactured 3 years before Windows 7 was released.

    The installation using a Dell OEM_SLP Key is non-genuine ( and probably counterfeit)

    You should reformat and reinstall using the original manufacturer's Recovery media.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, March 8, 2013 9:14 PM
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    ok so if i dont have that because i got it through a organization that refurbishes pcs and gives them out locally ..would i have to buy windows? if so is there a specific windows i need to get? sorry for so many questions
    • Edited by Liz Cox Friday, March 8, 2013 9:26 PM
    Friday, March 8, 2013 9:26 PM
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    If you wish to maintain your current Windows 7 Ultimate installation, you'll need to purchase a genuine Windows 7 Ultimate license (full version) and then update the product key.

    Carey Frisch

    Saturday, March 9, 2013 3:32 AM
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    Is there a Windows COA sticker on the case of the machine?

    If so, for what version and edition of Windows is it valid?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, March 9, 2013 7:30 AM
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    yes there is and it says windows xp proffesional
    Saturday, March 9, 2013 11:18 AM
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    Great - that should save you some money, then :)

    If you want to keep the current installation intact, you may be able to do a Repair install with an Upgrade license for Windows 7 Ultimate.

    This should maintain current programs, settings and data - you'll just have to reinstall all the updates.

    You will have to re-arm the license before beginning, as the repair may not start from a non-genuine state.

    If you're not that fussed about the current install, pick your favoured edition of Windows and install an upgrade using a Clean Install procedure - you will have to back up to external media first. This could be a LOT cheaper than Ultimate, so work out the costs in time as well! For 95% of people Ultimate is for bragging rights, rather than need - generally you'd only need Home Premium at most, or Pro if you need access to Domain Networks. Many people would never notice if the only had Home Basic, as they don't even use the bells and whistles that Premium brings to the party :)

    You should also point out to the organisation that they are guilty of counterfeiting, and ask what they intend to do about it - both for your machine, and for the others they've distributed.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, March 9, 2013 11:41 AM
    Moderator
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    ok thanks so much that helps alot and yes i am going to go and talk to them about that...again thanks for your help 
    Saturday, March 9, 2013 11:47 AM
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    You're welcome - good luck.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, March 9, 2013 7:28 PM
    Moderator