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Activation and Genuine Validation RRS feed

  • Question

  •          I just recently compressed my c:\ drive on my computer and immediately afterwards was notified that I need to activate windows.  All the Microsoft KB and other articles I have not been able to find out how to activate my windows so that I know if my product is Genuine which it is since I have been using this computer for over a year with no problems.  Somebody please help!!

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Not Activated
    Windows Product Key: *****-*****-RVF66-GP7VM-8CFT3
    Windows Product Key Hash: tJB30tZY737ZFJYewUg2SpzsCb0=
    Windows Product ID: 76487-OEM-2211906-00825
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    Download Center code: 6CK7CP5
    ID: 5e18c2df-65d9-409d-9e84-bd80ef74b2e0
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic: FCEE394C-434-80041014_025D1FF3-118-80041014

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 1
    Cache refresh Interval: 158 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics: FCEE394C-434-80041014_025D1FF3-118-80041014

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\AOL\Explorer\1.2\AOLExplorer.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\winlogon.exe
    File Mismatch: c:\windows\system32\licdll.dll
    File Mismatch: c:\windows\system32\ntoskrnl.exe
    File Mismatch: c:\windows\system32\ntdll.dll
    File Mismatch: c:\windows\system32\kernel32.dll
    File Mismatch: c:\windows\system32\crypt32.dll
    File Mismatch: c:\windows\system32\advapi32.dll
    File Mismatch: c:\windows\system32\setupapi.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>5e18c2df-65d9-409d-9e84-bd80ef74b2e0</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-8CFT3</PKey><PID>76487-OEM-2211906-00825</PID><PIDType>2</PIDType><SID>S-1-5-21-968170724-2586965290-768538179</SID><SYSTEM/><BIOS><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>6FDC3207018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55906</Pid></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55373</Pid></Product><Product GUID="{90A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>70172-640-0000106-55570</Pid></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55940</Pid></Product><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>B03373EB675EF22</Val><Hash>5uFcMIsXCGgCGp1LmWl5nLPxkS8=</Hash><Pid>70160-OEM-5691392-07427</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Friday, July 28, 2006 5:12 AM

Answers

All replies

  • Friday, July 28, 2006 4:40 PM
  • When I follow the direction to go to START , ALL PROGRAMS, ACCESSORIES, ACTIVATE WINDOWS, that option is not available to me.  There is no activate windows to click on.
    Friday, July 28, 2006 5:23 PM
  • hogjaw22,

    Try the following:

    1. Reboot your computer into "Safe Mode".

    2. Go to Start > Run and type: %systemroot%\system32 then press the Enter key.

    3. Locate these two files: wpa.dbl and wpa.bak

    4. Rename the wpa.dbl file to wpaold.dbl and wpa.bak to wpaold.bak

    5. Reboot your computer into Normal mode.

    This should force activation.


     

    Wednesday, August 2, 2006 5:38 PM
  • Hi Hogjaw22,

    Actually, I would like to jump in the middle of Derrick's troubleshooting suggestion.   Let's not boot into safe mode.  I think the resolution is simpler than that.

    This is from Hogjaw22's diagnostic output:

    Windows License Type: OEM SLP

    This license type does not require product activation.  It comes pre-activated from the factory (in this case from Dell).  Derrick was going in the correct direction in terms of the file causing the issue, but please do not rename it. 

    You should find wpa.dbl in the Windows\System32 directory.  Using Windows explorer, locate this file.  Once you find it do the following:

    1) Single click on wpa.dbl to highlight the file.

    2) While wpa.dbl is highlighted, right-mouse click on it.

    3) A dialog box will be displayed.  Click on the General tab.  Make sure that the boxes for read only and hidden are NOT checked.

    4) Click on the Security tab of the same dialog box.  Make sure that all of the user accounts shown have access to this file and none of the accounts have DENY checked.

    If DENY (on the security tab) or READ ONLY (on the general tab) were marked, please remove this attribute setting. The wpa.dbl file must be fully accessible by all user accounts. 

    Please try this and report back what you found.  If you removed the deny and read only attributes, please reboot your PC.  Did that take care of your issue?

    Thanks,
    Michelle

    Friday, August 4, 2006 12:10 AM
  • Thanks for going into further detail.
    Monday, August 7, 2006 2:02 PM