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Can you roll back an upgrade to CRM2016? RRS feed

  • Question

  • A couple of weeks ago we upgraded our in house MSCRM 2015 install to MSCRM 2016.

    We have hit a number of issues where MSCRM2016 isnt working or has totally slowed down and want to roll back to the older version that worked.

    Can we do this and if so are there any documents on how to do this?

    Thnks

     Antony

    Monday, March 7, 2016 10:21 PM

Answers

  • The only way to rollback is if you had taken a SQL backup of the _MSCRM organisation database(s) prior to the upgrade. If you had done so, you could uninstall CRM 2016, restore the SQL backup(s), then reinstall CRM 2015 and import the organisation databases

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    • Proposed as answer by Marcos Rocha Tuesday, March 8, 2016 11:40 AM
    • Marked as answer by WEBPC Friday, March 11, 2016 2:11 PM
    Tuesday, March 8, 2016 11:11 AM
    Moderator