Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows is not Genuine Error Message RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    On 7-29 an Microsoft Message Error Box appeared that indicated that the Product ID number was invalid.  I proceeded to go through their wizard to correct the problem, but after doing this a couple of times with no results, I found that the number they had listed was NOT the number that was on the back of my computer.  Computer is a Laptop, Compaq Vista Home -Basic, purchased 11-08. NEITHER NUMBERs SATISFIED THE WIZARD.

    I have contacted Comaq, read forums on the internet, and have not found anyone else with my problem, and Compaq says to contact Microsoft. 

    I believe I read in a forum that if I didn't correct the problem within a certain number of days, Windows would completely shut down.

    Please give me some direction onn how to solve the problem.
    Thursday, July 30, 2009 2:36 PM

Answers