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    We just subscribed to Live OneCare and have a question regarding the signing on procedure if a single computer has 3 different accounts.  I have a signon account, my wife has a signon account and we have a guest account.  When I signon I enter my information and have no problems.  When my wife tried signing on, she got a message that she needed an account.  She entered my information but it told her she needed to subscribe to the program.  How do we set up a sign on for her?  Does it require two separate subscriptions?

     

    Thanks -

     

    Clyde Turner 

    Wednesday, April 2, 2008 3:49 PM

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    After you've set up the subscription initially with a LiveID when signed in on one Windows account, and you then sign on with a different Windows account and are asked to activate OneCare, simply provide the same LiveID and password to activate under that login. Actually, I don't think you should have to activate under the additional Windows accounts, but it has been reported to be required.

    Note that activating on the same PC with a different Windows account and the same LiveID for your subscription does not count as another installation for your 3 licenses.

    -steve

    Wednesday, April 2, 2008 4:27 PM
    Moderator

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  • Question
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    After you've set up the subscription initially with a LiveID when signed in on one Windows account, and you then sign on with a different Windows account and are asked to activate OneCare, simply provide the same LiveID and password to activate under that login. Actually, I don't think you should have to activate under the additional Windows accounts, but it has been reported to be required.

    Note that activating on the same PC with a different Windows account and the same LiveID for your subscription does not count as another installation for your 3 licenses.

    -steve

    Wednesday, April 2, 2008 4:27 PM
    Moderator
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    Steve,

     Live One seems to be working on my wifes log on now. Thanks,

    Marion C Turner

    Wednesday, April 2, 2008 8:31 PM