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  • Question

  •  

    hi my product key is not working. ive tried installing it plenty of times. the product key is

    *****-*****-3KX2X-X79DP-4XCKB. Please let me know what i have got to do

    Tuesday, May 20, 2008 8:38 PM

Answers

  • charliejk,

     

    This is the forum for Windows XP WGA issues. I will move this thread into the Vista Genuine Advantage forum as our tools indicate that you have a Vista Home Basic.

     

    THank you,

     

    Lori MS

     

    Wednesday, May 21, 2008 10:15 PM

All replies

  • charliejk,

     

    This is the forum for Windows XP WGA issues. I will move this thread into the Vista Genuine Advantage forum as our tools indicate that you have a Vista Home Basic.

     

    THank you,

     

    Lori MS

     

    Wednesday, May 21, 2008 10:15 PM
  • Hello Charliejk,

     

      Would you provide me a fuller description of the issue and, if possible, download and run the Genuine Diagnostic tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button, then paste the report into a response message in this thread.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Wednesday, May 21, 2008 11:10 PM