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genuiune windows RRS feed

  • Question

  •  

    i am haveing a problem with windows. it is saying its not genuiune. can you help me
    Sunday, January 20, 2008 10:52 AM

Answers

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    Sunday, January 20, 2008 5:55 PM
    Moderator