I keep getting validation request for a valid Win 7 Home Premium. How do I stop it?

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  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppcext.dll[hr = 0x80070714]
  File Mismatch: C:\Windows\system32\slcext.dll[hr = 0x80070714]

  Rare error codes, those! (Do you have SQL Server installed by any chance?)

  Please run a full CHKDSK and SFC scan....

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

  At the Command prompt, type

   CHKDSK C: /R

  and hit the Enter key.

  You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.

  The CHKDSK will take a few hours depending on the size  of the drive, so be patient!

   After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

  SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

  At the Command prompt, type

  SFC /SCANNOW

  and hit the Enter key

  Wait for the scan to finish - make a note of any error messages - and then reboot.

  Upload the CBS.log file (compressed, please!) to your OneDrive or DropBox Public folder, and post a link - also post a new MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Friday, September 19, 2014 6:54 AM

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  Will do. I did a CHKDSK C: /R last week and an SFC /SCANNOW last week, and it didn't turn up anything. It may be a while, I have work to do first.  I'll do it again, it seems to be getting weirder and weirder.

  The system rebooted itself again last night and I have the "not genuine" message again this morning. I've attached the message. At first I thought it was perhaps a virus, I haven't had many problems with them over the last 30 years, but there is always a first time. I noticed that my MineSweeper.exe now fails. I've attached that error too. I've hunted around and that can indicate a virus, but none found. This forum only allows two image uploads.

  The minesweeper error says: "Application initialization error." That's really helpful. 

  Another symptom that is very strange is I have three printers, all network and they entirely disappear from control panel. They're not even grayed out, the icons are totally gone and if I try to add a printer back in, I get the attached error message.

  I went to attach the images and I get a forum error message that says: "The page at social.microsoft.com says: "Body text cannot contain images or links until we are able to verify your account." I can't verify my system is genuine, now I can't even get verified on this forum. I'm having quite a week.

  Friday, September 19, 2014 1:19 PM
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  Oh, no SQL server running.

  Friday, September 19, 2014 1:20 PM
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  I don't know if this will help or not, but I ran a system maintenance tool (3rd party) called System Mechanic and it found that mscorsvw.exe has crashed 179 times in the last ten days (since the update.) It has also seen spoolsv.exe and isass.exe crash. With spoolsv.exe missing, that explains the missing printer processes and icons.

  Friday, September 19, 2014 5:19 PM
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  System Mechanic could well be the cause of you problems.

  If you have the option, please jndo anthing it's done, and then uninstall it.

  I still need the files I asked for.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Saturday, September 20, 2014 5:20 PM

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  I've put the zipped file in Onedrive. I've never used onedrive before, so if I didn't do this correctly, do let me know. Sorry it took so long.

  The forum here won't let me put links or images in yet, because it can't verify my account, so I left off the http://:

  onedrive.live.com/redir?resid=FB87083A18345A0!119&authkey=!ABV1nmg3nq195Ro&ithint=folder%2czip
  

  2014-09-20-SFC-MGA_CBS-files.zip

  Thanks for the help.

  Dennis

  Saturday, September 20, 2014 9:20 PM
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  There's a fair amount of file corruption here...

  	Line 303859: 2014-09-20 16:48:57, Info                  CSI    00000516 [SR] Repairing 17 (0x0000000000000011) components
  	Line 303860: 2014-09-20 16:48:57, Info                  CSI    00000517 [SR] Beginning Verify and Repair transaction
  	Line 303863: 2014-09-20 16:48:57, Info                  CSI    00000519 [SR] Cannot repair member file [l:22{11}]"acppage.dll" of Microsoft-Windows-Application-Experience-Tools, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303866: 2014-09-20 16:48:57, Info                  CSI    0000051b [SR] Cannot repair member file [l:30{15}]"autochk.exe.mui" of Microsoft-Windows-Autochk.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303869: 2014-09-20 16:48:57, Info                  CSI    0000051d [SR] Cannot repair member file [l:22{11}]"ehtrace.dll" of Microsoft-Windows-ehome-ehtrace, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303872: 2014-09-20 16:48:57, Info                  CSI    0000051f [SR] Cannot repair member file [l:26{13}]"ehprivjob.exe" of Microsoft-Windows-ehome-ehprivjob, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303875: 2014-09-20 16:48:57, Info                  CSI    00000521 [SR] Cannot repair member file [l:90{45}]"microsoft-windows-kernel-power-events.dll.mui" of Microsoft-Windows-Kernel-Power-Events-Container.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303878: 2014-09-20 16:48:57, Info                  CSI    00000523 [SR] Cannot repair member file [l:22{11}]"msoert2.dll" of Microsoft-Windows-Mail-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303881: 2014-09-20 16:48:57, Info                  CSI    00000525 [SR] Cannot repair member file [l:16{8}]"mfds.dll" of Microsoft-Windows-MFDS, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303884: 2014-09-20 16:48:57, Info                  CSI    00000527 [SR] Cannot repair member file [l:24{12}]"wmdrmsdk.dll" of Microsoft-Windows-MediaPlayer-DRM, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303887: 2014-09-20 16:48:57, Info                  CSI    00000529 [SR] Cannot repair member file [l:30{15}]"msmpeg2adec.dll" of Microsoft-Windows-MSMPEG2ADEC, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303890: 2014-09-20 16:48:57, Info                  CSI    0000052b [SR] Cannot repair member file [l:32{16}]"localspl.dll.mui" of Microsoft-Windows-Printing-Spooler-Core-Localspl.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303893: 2014-09-20 16:48:58, Info                  CSI    0000052d [SR] Cannot repair member file [l:20{10}]"srrstr.dll" of Microsoft-Windows-SystemRestore-PropertyPage, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303896: 2014-09-20 16:48:58, Info                  CSI    0000052f [SR] Cannot repair member file [l:30{15}]"MineSweeper.dll" of Microsoft-Windows-Shell-InboxGames-Minesweeper, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303899: 2014-09-20 16:48:58, Info                  CSI    00000531 [SR] Cannot repair member file [l:22{11}]"sppcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303902: 2014-09-20 16:48:58, Info                  CSI    00000533 [SR] Cannot repair member file [l:20{10}]"slcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303905: 2014-09-20 16:48:58, Info                  CSI    00000535 [SR] Cannot repair member file [l:24{12}]"wsdchngr.dll" of Microsoft-Windows-WSD-ChallengeComponent, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303908: 2014-09-20 16:48:58, Info                  CSI    00000537 [SR] Cannot repair member file [l:22{11}]"xwtpdui.dll" of Microsoft-Windows-XWizards-DUIPlugin, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303911: 2014-09-20 16:48:58, Info                  CSI    00000539 [SR] Cannot repair member file [l:28{14}]"BDATunePIA.dll" of BDATunePIA, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 303914: 2014-09-20 16:48:58, Info                  CSI    0000053b [SR] Cannot repair member file [l:32{16}]"rundll32.exe.mui" of Microsoft-Windows-rundll32.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  

  
  

  I'll post a fix protocol soon, and we'll see where we are.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, September 21, 2014 8:12 AM

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  I've uploaded a file - k1paa.zip - to my OneDrive at Noel's OneDrive

  Please download and save it.

  Right-click on the saved file and select Extract all...

  Change the target to C:\ and click on Extract

  Close all windows (it would be a good idea to print these instructions!)

  Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

  Pick that

  You'll have to log in with your username and password.

  Pick the option to use a Command Prompt

  At the prompt type

  DIR C:\k1paa

  hit the enter key - if you get a 'Not Found' error try

  DIR D:\k1paa

  or

  DIR E:\k1paa

  The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

  XCOPY <drive>:\k1paa  <drive>:\windows\winsxs /y /i /s /v /h

  (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

  run the command (it should take almost no time) and when the prompt returns, type

  EXIT

  and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

  Now run SFC /SCANNOW in an Elevated Command Prompt

  then reboot and upload the new CBS.log file to your reply

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, September 21, 2014 8:54 AM

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  Hi Noel:

  When I chose the "repair" option, it asks me to put in a Windows 7 disk, which I don't have, the original install is an OEM.

  Should I try and find someone with a disk?

  Also, once over this hurdle, when it asks for a password, I don't usually have one, will I just leave it blank?

  Thanks

  Dennis

  Sunday, September 21, 2014 3:01 PM
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  That message at startup indicates that you don't have a System Reserved partition - which would normally be created when installing Windows (unless you take deliberate steps).

  You should still have the original disk used to install Windows - you can boot from that, and pick the option to repair the current install. If you don't have it, or this fails, download the ISO file for your language and edition of Windows SP1 (Media Refresh) from the listing here - http://www.heidoc.net/joomla/technology-science/Microsoft - and create the disk yourself.

  Yes, just leave the box blank when asked for the password.

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, September 21, 2014 4:25 PM

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  The compute came with Windows installed and no disk. I will do as advised and build a disk.  Thanks for bearing with me. I do have a repair disk that I burned, but it was after all this started, so there is a chance that it is corrupted as well, so I'll go get the ISO file and use it.

  I do have an old Toshiba Satellite laptop with Linux running on it, so I'm not totally without another system and don't have to print things out, as was suggested earlier.

  Dennis

  Sunday, September 21, 2014 6:37 PM
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  Good luck with it - depending on how you created the repair disk, it may well work OK. It's certainly worth a try.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, September 21, 2014 6:43 PM

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  For some odd reason, I posted here last night and the post didn't show up. I did the repair disk thing, using a downloaded X17-58997.ISO file. I couldn't make the XCOPY command work properly, I think the /i option is confusing it, but could be wrong. I've been away from the command line stuff too long. Here is a cut and paste of the directory and then the XCOPY command. The "Genuine" window is still popping up and the printers are still missing, so I don't think much was repaired:

  c:\>dir k1paa\k1paa
   Volume in drive C has no label.
   Volume Serial Number is E81A-800D
  
   Directory of c:\k1paa\k1paa
  
  09/21/2014  09:35 AM    <DIR>          .
  09/21/2014  09:35 AM    <DIR>          ..
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-a..on-experience-
  tools_31bf3856ad364e35_6.1.7601.17514_none_f2f02c72bf119df2
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-autochk.resources
  _31bf3856ad364e35_6.1.7600.16385_en-us_a582f9460b3fbc4f
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-ehome-ehprivjob_3
  1bf3856ad364e35_6.1.7601.17514_none_53393627486ae37b
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-ehome-ehtrace_31b
  f3856ad364e35_6.1.7600.16385_none_94b1bac82d90f5d8
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-k..container.reso
  urces_31bf3856ad364e35_6.1.7600.16385_en-us_1116988a4eeaeeb5
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-mail-core_31bf385
  6ad364e35_6.1.7601.17514_none_474e72a0a0c61a74
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-mediaplayer-drm_3
  1bf3856ad364e35_6.1.7600.16385_none_ca230ce9de7df4f0
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-mfds_31bf3856ad36
  4e35_6.1.7601.17514_none_03b45f76341c9aa1
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-msmpeg2adec_31bf3
  856ad364e35_6.1.7600.16385_none_edcf44c8d108c3a7
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-p..-localspl.reso
  urces_31bf3856ad364e35_6.1.7600.16385_en-us_c37c7660b3f11e33
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-s..estore-propert
  ypage_31bf3856ad364e35_6.1.7601.17514_none_e907844a97552799
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-s..oxgames-minesw
  eeper_31bf3856ad364e35_6.1.7600.16385_none_fe560f0352e04f48
  09/21/2014  09:35 AM    <DIR>          amd64_microsoft-windows-wsd-challengecomp
  onent_31bf3856ad364e35_6.1.7601.17514_none_829daeb2b9f491ba
  09/21/2014  09:35 AM    <DIR>          x86_bdatunepia_31bf3856ad364e35_6.1.7601.
  17514_none_6bf4ad2be86b185f
  09/21/2014  09:35 AM    <DIR>          x86_microsoft-windows-rundll32.resources_
  31bf3856ad364e35_6.1.7600.16385_en-us_4ca1d8e3fab85182
  09/21/2014  09:35 AM    <DIR>          x86_microsoft-windows-security-spp-client
  ext_31bf3856ad364e35_6.1.7600.16385_none_cc9d4bf812728aae
  09/21/2014  09:35 AM    <DIR>          x86_microsoft-windows-xwizards-duiplugin_
  31bf3856ad364e35_6.1.7600.16385_none_5a3e72c0ff02d8a5
                 0 File(s)              0 bytes
                19 Dir(s)  307,198,312,448 bytes free
  
  c:\>XCOPY c:\k1paa\k1paa c:\windows\winsxs /y /i /s /v /h
  Access denied
  Unable to create directory - C:\windows\winsxs
  0 File(s) copied
  

  To me, it looks like it is trying to create the winsxs directory, when it already exists? I would think the /i would prevent that.

  Any suggestions?

  Monday, September 22, 2014 11:47 AM
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  You created the folder to copy from a little wrongly - but I see that you corrected the command to compensate.

  I've never had problems before with the /I switch - but I've had very few cases where the user has had to use a repair disk.

  The fact that the command failed completely is a little concerning ...

  While in Windows, please open an Elevated Command Prompt, and run the following commands.

  ICACLS C:\Windows\winsxs
  ICACLS C:\Windows\winsxs\amd64_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.1.7601.17514_none_f2f02c72bf119df2 /T
   

  post the results.

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  
  

  • Edited by Noel D PatonModerator Monday, September 22, 2014 1:36 PM

  Monday, September 22, 2014 1:35 PM

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  The mystery continues. Here are the results:

  c:\>ICACLS C:\Windows\winsxs
  C:\Windows\winsxs NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                    BUILTIN\Administrators:(OI)(CI)(RX)
                    NT AUTHORITY\SYSTEM:(OI)(CI)(RX)
                    BUILTIN\Users:(OI)(CI)(RX)
  
  Successfully processed 1 files; Failed processing 0 files
  
  c:\>ICACLS C:\Windows\winsxs\amd64_microsoft-windows-a..on-experience-tools_31bf
  3856ad364e35_6.1.7601.17514_none_f2f02c72bf119df2 /T
  C:\Windows\winsxs\amd64_microsoft-windows-a..on-experience-tools_31bf3856ad364e3
  5_6.1.7601.17514_none_f2f02c72bf119df2 NT SERVICE\TrustedInstaller:(I)(OI)(CI)(F
  )
  
                                         BUILTIN\Administrators:(I)(OI)(CI)(RX)
  
                                         NT AUTHORITY\SYSTEM:(I)(OI)(CI)(RX)
  
                                         BUILTIN\Users:(I)(OI)(CI)(RX)
  
  C:\Windows\winsxs\amd64_microsoft-windows-a..on-experience-tools_31bf3856ad364e3
  5_6.1.7601.17514_none_f2f02c72bf119df2\acppage.dll NT SERVICE\TrustedInstaller:(
  F)
  
                                                     BUILTIN\Administrators:(RX)
  
                                                     NT AUTHORITY\SYSTEM:(RX)
  
                                                     BUILTIN\Users:(RX)
  
  Successfully processed 2 files; Failed processing 0 files
  
  c:\>

  Monday, September 22, 2014 3:52 PM
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  Sorry for the delay...

  There's nothing wrong there that I can see, so I'm mystified as to why it should fail.

  ...I wonder...

  look at the Properties for the winsxs folder -

  Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

  Click on Apply.

  Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

  Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

  Wait for it to finish - it could take a couple of minutes.

  OK out, and exit Windows Explorer.

  (The blob will re-appear - don't bother repeating the process)

  Then try the procedure again.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Tuesday, November 4, 2014 10:10 PM
  • Marked as answer by Noel D PatonModerator Wednesday, December 3, 2014 1:31 PM

  Thursday, September 25, 2014 4:06 PM

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  when i tried that i got the enviroment option for this has failed please help this is to the reply below

  
  

  • Edited by Deejisme49 Friday, January 16, 2015 10:10 PM

  Friday, January 16, 2015 10:09 PM