locked
ClientDeploy issue installing WHS 2011 Connector on Windows 7 SP1 RRS feed

  • Question

  • Hello,

    I'm having a problem installing the Connector app for WHS 2011 on a Windows 7 Ultimate (SP1) machine. Here's what I'm experiencing:

    1. I can browse to WHS 2011 and download the Connector app
    2. Upon launching the app, I get the "Connect a computer to the Server" welcome screen
    3. Clicking next gets me to the information screen about perhaps needing to install .NET
    4. The next click gets me a ClientDeploy.exe error: "The application was unable to start correctly (0xc000007b). Click OK to close the application."

    Here's an image of the error screen: http://imgur.com/Py0Ej

    Any help is greatly appreciated.

    Shuffereu


    Saturday, June 4, 2011 12:25 PM

All replies

  • Have the same problem, however I already have the latest dot Net 4.0.30319 installed. I can install the connector software on a fresh install of windows, but on computers that have been running for a couple months, I get this problem. Tried all the suggestions online, no luck.

    Gets to this point:

    Then straight to this when I click "Next":

    Computerconnector.log:

    [06/05/2012 00:51:25 102c] --------------------------------------------------------------------------------------------------
    [06/05/2012 00:51:25 102c] wmain: Start of Computerconnector
    [06/05/2012 00:51:25 102c] wmain: Calling Computerconnector::ShowWizard()
    [06/05/2012 00:51:25 102c] CComputerconnector::ShowWizard: Initializing common controls
    [06/05/2012 00:51:25 102c] CComputerconnector::ShowWizard: Done initializing common controls
    [06/05/2012 00:51:25 102c] Displaying the wizard
    [06/05/2012 00:51:25 102c] CComputerconnector::ConnecttingDlgProc: IDD_CONNECTING Page Initialization
    [06/05/2012 00:51:25  938] GlobalData::Initialize (4.1.0.21, 65510, C:\Users\Cassia\Downloads\ComputerConnector(4.1.0.21) (1).exe, 1033)
    [06/05/2012 00:51:25  938] ExpandEnvironmentStrings return (C:\Windows\Temp\Client Deployment Files\)
    [06/05/2012 00:51:25  938] CComputerconnector::Run: Running Task: Id=1 Description=Downloads the Setup.cab file
    [06/05/2012 00:51:25  938] NetworkUtil::DownloadFile (HTTP://4.1.0.21:65510/Connect/default.aspx?Get=Setup.cab&64bit=1&LanguageId=1033, C:\Users\Cassia\AppData\Local\Temp\Setup.cab)
    [06/05/2012 00:51:25  938] NetworkUtil::DownloadFile - Create directory [C:\Users\Cassia\AppData\Local\Temp] if not exist.
    [06/05/2012 00:51:25  938] NetworkUtil::_WinInetDownloadFile (HTTP://4.1.0.21:65510/Connect/default.aspx?Get=Setup.cab&64bit=1&LanguageId=1033, C:\Users\Cassia\AppData\Local\Temp\Setup.cab)
    [06/05/2012 00:51:34  938] ExtractCabinet: Extract (C:\Users\Cassia\AppData\Local\Temp\Setup.cab, C:\Windows\Temp\Client Deployment Files\)
    [06/05/2012 00:51:35  938] SetRegValue [C:\Windows\Temp\Client Deployment Files\].
    [06/05/2012 00:51:35  938] Deleting [C:\Users\Cassia\AppData\Local\Temp\Setup.cab].
    [06/05/2012 00:51:35  938] RunShellExecute: ShellExecute [C:\Windows\Temp\Client Deployment Files\CSetup.exe] with parameters [(null)]
    [06/05/2012 00:51:35  938] CSetup::Run: Waiting upto 30secs for Sync Event to be signaled
    [06/05/2012 00:51:35  938] CComputerconnector::Run: WaitForSingleObject RetVal = 0
    [06/05/2012 00:51:35 102c] wmain: End of Computerconnector: hr=0x0

    CSetup.log:

    [06/05/2012 00:51:35  2cc] --------------------------------------------------------------------------------------------------
    [06/05/2012 00:51:35  2cc] wmain: Start of CSetup
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: HOMESERVER
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: 4.1.0.21
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: 34
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: Administrator
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: en-US
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: 1033
    [06/05/2012 00:51:35  2cc] GlobalData::Initialize (4.1.0.21, 65510, C:\Windows\Temp\Client Deployment Files\CSetup.exe, 1033)
    [06/05/2012 00:51:35  2cc] ExpandEnvironmentStrings return (C:\Windows\Temp\Client Deployment Files\)
    [06/05/2012 00:51:35  2cc] wmain: Calling CSetup::ShowWizard()
    [06/05/2012 00:51:35  2cc] CSetup::ShowWizard: Initializing common controls
    [06/05/2012 00:51:35  2cc] CSetup::ShowWizard: Done initializing common controls
    [06/05/2012 00:51:35  2cc] Displaying the wizard
    [06/05/2012 00:51:35  2cc] CSetup::WelcomeDlgProc: IDD_PROPPAGE_WELCOME Initialization
    [06/05/2012 00:51:35  2cc] CSetup::WelcomeDlgProc: Set the Deployment Sync Event
    [06/05/2012 00:51:43  2cc] CSetup::RunTasksDlgProc: IDD_PROPPAGE_TASKS Page Initialization
    [06/05/2012 00:51:43  974] CSetup::Run: Deployment Stage = DeploymentStage_VerifyingRequirements
    [06/05/2012 00:51:43  974] CSetup::RunTasks: Running Task: Id=-1 Description=Check OS Version and SP Index=  0
    [06/05/2012 00:51:43  974] OsChecker::CreateInstance ([C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml])
    [06/05/2012 00:51:43  974] =================================
    [06/05/2012 00:51:43  974] Current Os information:
    [06/05/2012 00:51:43  974] Suite = [256]
    [06/05/2012 00:51:43  974] Type = [1]
    [06/05/2012 00:51:43  974] Architecture = [9]
    [06/05/2012 00:51:43  974] IsStarterEdition = [0]
    [06/05/2012 00:51:43  974] IsHomeSku = [0]
    [06/05/2012 00:51:43  974] Major = [6]
    [06/05/2012 00:51:43  974] Minor = [1]
    [06/05/2012 00:51:43  974] Build = [7601]
    [06/05/2012 00:51:43  974] SPMajor = [1]
    [06/05/2012 00:51:43  974] SPMinor = [0]
    [06/05/2012 00:51:43  974] =================================
    [06/05/2012 00:51:43  974] OSRule::CreateRules  (C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml, .)
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] OsChecker::QuerySupportedOsStatus - Major: 6 Minor: 1
    [06/05/2012 00:51:43  974] CSetup::RunTasks: Running Task: Id=-1 Description=Check Net Join Index=  1
    [06/05/2012 00:51:43  974] NetJoinChecker::CreateInstance ([C:\Windows\Temp\Client Deployment Files\ServerInfo.Xml])
    [06/05/2012 00:51:43  974] CMsi::IsMsiInstalled: MsiQueryProductState for ProductCode {21E49794-7C13-4E84-8659-55BD378267D5} returned -1
    [06/05/2012 00:51:43  974] CMsi::IsMsiInstalled: MsiQueryProductState for ProductCode {46DCED50-3A1D-4EF4-94F0-45F2681E3D70} returned -1
    [06/05/2012 00:51:43  974] CMsi::IsMsiInstalled: MsiQueryProductState for ProductCode {C1E4D639-4A33-4314-809E-89BD0EF48522} returned -1
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: HOMESERVER
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: 4.1.0.21
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: 34
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: Administrator
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: en-US
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: 1033
    [06/05/2012 00:51:43  974] NetJoinChecker::QueryNetJoinStatus - Joining a Home server
    [06/05/2012 00:51:43  974] CSetup::RunTasks: Running Task: Id=-1 Description=Check Pending Reboot Index=  2
    [06/05/2012 00:51:43  2cc] CSetup::JoinComputerDlgProc: IDD_PROPPAGE_JOIN_COMPUTER Initialization
    [06/05/2012 00:51:46  2cc] CSetup::RunTasksDlgProc: IDD_PROPPAGE_TASKS Page Initialization
    [06/05/2012 00:51:46  6c8] CSetup::Run: Deployment Stage = DeploymentStage_InstallingPreRequistes
    [06/05/2012 00:51:46  6c8] CSetup::RunTasks: Running Task: Id=-1 Description=Check DotNet Fwk Index=  0
    [06/05/2012 00:51:46  6c8] DotnetRule::CreateRules  (C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml, .)
    [06/05/2012 00:51:46  6c8] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:46  6c8] CSetup::RunTasks: Running Task: Id=4 Description=Download Dot Net 4.0 Index=  1
    [06/05/2012 00:51:46  6c8] CSetup::RunTasks: Running Task: Id=5 Description=Install Dot Net 4.0 Index=  2
    [06/05/2012 00:51:46  6c8] RunShellExecute: ShellExecute [C:\Windows\Temp\Client Deployment Files\ClientDeploy.exe] with parameters [(null)]
    [06/05/2012 00:51:46  6c8] CSetup::Run: Waiting upto 60secs for Sync Event to be signaled
    [06/05/2012 00:52:46  6c8] CSetup::Run: WaitForSingleObject RetVal = 258
    [06/05/2012 00:52:46  6c8] CSetup::Run: WaitForSingleObject TimedOut
    [06/05/2012 00:52:46  2cc] wmain: End of CSetup: hr=0x0

    Has happened on 3 different computers this month, and the only solution has been to re-install windows on the client machine (re-installing the Home Server 2011 did not fix the problem).

    Any update on this issue?

    Thursday, June 14, 2012 12:54 AM