Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Installing OL-Client on a 64-bit Win7 and Office 2010? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    hi community!
    i just upgraded to 64-bit office 2010 beta and i'm wondering that ol-client no longer works. as i see 64-bit is not supported for ol-client! can anyone tell me why and if there is a possibiltiy to run it on that system? any 64-bit editions planned by microsoft?
    thanks for your help
    Thursday, November 19, 2009 8:18 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Office 2010 is still in Beta.  Typically, you will not find "official" support from other products until they RTM as the dev teams would spend way to many hours chasing other teams Beta releases.  However, the UR7 Outllok add-in will work with the 2010 Beta, but support is not guaranteed.  Support has indicated that they will do their best to assist with issues related to 2010, but the solution could be "wait for RTM".
    Matt, MVP - Dynamics CRM
    Thursday, November 19, 2009 4:14 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Office 2010 is still in Beta.  Typically, you will not find "official" support from other products until they RTM as the dev teams would spend way to many hours chasing other teams Beta releases.  However, the UR7 Outllok add-in will work with the 2010 Beta, but support is not guaranteed.  Support has indicated that they will do their best to assist with issues related to 2010, but the solution could be "wait for RTM".
    Matt, MVP - Dynamics CRM
    Thursday, November 19, 2009 4:14 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    hi matt!
    it's not a problem with office 2010, but with 64-bit support! any ideas?
    Thursday, November 19, 2009 9:37 PM
  • Question
    Sign in to vote
    0
    Sign in to vote


    The CRM Outlook client is currently only available for 32-bit Office. 


    A future version of the CRM client will support 64-bit office, but I don't have a timeframe on it.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Thursday, November 19, 2009 10:53 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello again

    Does anybody know if there is a possibility to run the OL-Client with Office x64 (Office 14 RC) ?? Or at least with a workaround?

    Kind regards
    Friday, February 5, 2010 9:25 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    You'll need to install Outlook 2010 Beta in 32-bit mode, as CRM 4.0 for Outlook does not (and most likely will not ever) support 64-bit Office. I imagine that CRM 5.0 might support 64-bit Office, but I don't think the CRM team are planning a 64-bit version of CRM 4.0 for Outlook.

    Note, some early adopters have had some issues installing CRM 4.0 for Outlook with Office 2010 beta installed. It's best to install Office 2007, then CRM 4.0 for Outlook, then upgrade to Office 2010 beta.
    Friday, February 5, 2010 1:20 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    Any news on a timeframe for CRM outlook available for 64-bit office?  Just bought a new PC and can't synchronize with my 2010 outlook.
    Wednesday, August 11, 2010 1:19 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    CRM works great on 32-bit 2010 (on 64-bit Windows)- Be sure to update to the UR12 Update rollup since there were some changes specifically in that UR for Office 2010.

    No support of the client in 64-bit Office 2010 is announced (or expected.)

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Wednesday, August 11, 2010 1:47 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    The lack of CRM support for 64 bit Office may draw attention to the apparent lack of coordination between the Personal Productivity and Customer Relations product families, giving the impression that Microsoft is this lumbering, uncoordinated giant.  This should be remedied and soon.  I don't believe business owners trust a lumbering, uncoordinated giant to supply their information infrastructure solutions.

    Monday, August 30, 2010 10:40 AM