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my diagnostic report. Please help. RRS feed

  • Question

  •  Here's my diagnostic report. Please help.

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-PQFY6-RHGCQ-B32H4
    Windows Product Key Hash: UNye2AVk+kQCNj3frUJBNHUnYQs=
    Windows Product ID: 76488-022-2477816-22162
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {B8FECF27-6E2C-4EFC-BD7F-FAA2C71753F0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B8FECF27-6E2C-4EFC-BD7F-FAA2C71753F0}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B32H4</PKey><PID>76488-022-2477816-22162</PID><PIDType>5</PIDType><SID>S-1-5-21-3970825883-4168252300-1658161387</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nx6110 (PR124UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68DTD Ver. F.0B</Version><SMBIOSVersion major="2" minor="3"/><Date>20050916000000.000000+000</Date></BIOS><HWID>06553907018400C2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 



    • Changed type Stephen Holm Friday, August 1, 2008 7:22 PM Changed to Question
    Thursday, July 31, 2008 9:57 PM

Answers

  • Hello JC,

    What problem are you currently experiencing? Based on the Diagnostic report I have not seen a problem.  Please provide us with more information detailing what you are experiencing so we may provide you with a resolution.

    Take care,

    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:45 PM
    Thursday, July 31, 2008 10:54 PM